Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,373 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Excellent range of products and swift receipt

Claire M

Bekræftet af Feefo

GBR

5 months ago

Hvad Claire M sagde om Sephora:

Poor customer service

I wasn't happy with my order. Filled in the contact form and send a private message on Facebook. I'm still waiting for a response over a week later. So very disappointed 😞

Rebecca

Sephora

5 months ago

Hello, Thank you for taking the time to review your experience, although we are sorry to hear it was not a postive one. A member of our team was reached out via email for more details. We thank you for your patience and look forward to resolving this for you. Best regards, Customer Care

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Great postage

Always quickly posted out my order and a great variety of items

Anna Stevenson

Bekræftet af Feefo

GBR

5 months ago

Hvad Anna Stevenson sagde om Sephora:

Non existing customer service

My item was delivered and the product that I paied nearly £100 for had leaked all over to the point there was not much left in the bottle. I sent a message to Sephora via there online form and sent a...

Læs flere

Vanessa

Sephora

5 months ago

Hello Thank you for your review. We are sorry to hear that your order has been received damaged. We have reached out regarding your order so we can assist you further. Kind Regards, Customer Care

Anna Stevenson

5 months ago

Hi I have received contact but again it is taking far to much time given how long I have waited for contact so therefore I will not be buying from Sephora again

Pålidelig kunde

Bekræftet af Feefo

6 months ago

Poor service

I have still not received an order placed on 13th February! Tracking by Evri said it had been delayed but after waiting a further week (by this time around 10 days after order placed) I contacted...

Læs flere

Vanessa

Sephora

5 months ago

Hello Thank you for taking the time to leave a review and we are sorry to hear your order was not received. Upon checking the details we can see this has since been refunded for you. Please do not hesitate to reach out should you require any further assistance. Apologies again for the inconvenience caused. Kind Regards, Customer Care

Pålidelig kunde

5 months ago

A second email resulted in a prompt response and although my products were in fact out of stock and couldn't be re-ordered I was promised a full refund and given a £5 goodwill voucher. I am satisfied with the resolution.

Aziza Chowdhury

Bekræftet af Feefo

5 months ago