Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser

https://www.sephora.co.uk/

FREMRAGENDE

Service

4.2

/5

5

4

3

2

1

1,340

128

44

42

269

1,823

bedømmelseri det seneste år

Viser alle 180,373 anmeldelser

AS

ANNA SMITH

Bekræftet af Feefo

5 months ago

0

CL

Cienna Loveridge

Bekræftet af Feefo

GBR

5 months ago

Hvad Cienna Loveridge sagde om Sephora:

Parcel not on time

Been waiting for my parcel for 3 weeks

Rebecca

Sephora

5 months ago

Hello Thank you for taking the time to leave a review and we are sorry to hear your order was not received. We have reached out today via email to resolve this for you. Apologies again for the inconvenience caused. Kind Regards, Customer Care

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Good first experience

I wanted a certain eye care product, Sephora had it at a great price, so thought I'd try Sephora. Kept me informed of the progress of the order, safely packaged, so very happy with my first purchase...

Læs flere

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago

That really was “WOW”

Really pleased with my order. My Hair Wow products were not only 20% cheaper than other places, but they also arrived within two days. Great price and very quick delivery. I’ll definitely order again.

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Excellent service, all products arrive on time and top quality. Love the choice and can navigate the website well. Like the fact you can get rewards.

0

TO

Tracie Owen

Bekræftet af Feefo

GBR

5 months ago

Hvad Tracie Owen sagde om Sephora:

Great all round

Good service, easy to use website and good comms

0

DC

David Camm

Bekræftet af Feefo

GBR

5 months ago

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Prompt delivery!

Really prompt delivery and I was kept informed with the process

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Customer service non existent

So difficult to get a response from customer services

Rebecca

Sephora

5 months ago

Hello, We sincerely apologize for the difficulty you've experienced in getting a response from our customer service team. This is certainly not the level of service we aim to provide, and we understand your frustration. Someone from our team has reached out to you via email today to assist you further and resolve your query. We are committed to addressing your concerns promptly and ensuring a satisfactory resolution. We appreciate your patience and feedback as we work to improve our communication channels. Kind regards Customer Care

0

Pålidelig kunde

Bekræftet af Feefo

5 months ago