Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,373 anmeldelser

Shirley Holmes

Bekræftet af Feefo

5 months ago

Cleo Hu

Bekræftet af Feefo

5 months ago

Barbara

Sephora

5 months ago

Thank you for taking the time to provide feedback regarding your experience. We have been in touch to help get things sorted, understand what happened, and assist in any way we can. Best wishes, Sephora UK Customer Care

Maria Guerrini

Bekræftet af Feefo

ZAF

5 months ago

Hvad Maria Guerrini sagde om Sephora:

Unreliable Delivery Estimate

I ordered an item for next day delivery and it 4 days to arrive and I had already left the UK. I could not log a return as I cannot even access the Sephora site from South Africa. So now I am out the...

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Rebecca

Sephora

5 months ago

Hello Thank you for taking the time to leave a review. We are sorry to hear you have not received your order. We work closely with our distribution centre and courier to ensure all delivery timeframes are met and we are sorry to hear this has not been your experience. We have reached out via email to assist you further. Apologies for any inconvenience caused. Kind Regards, Customer Care

Maria Guerrini

5 months ago

Great customer service. 5/5

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Thoroughly recommend

Good customer service

Alice Doyle

Bekræftet af Feefo

GBR

5 months ago

Hvad Alice Doyle sagde om Sephora:

fast delievery and packaged well

Pålidelig kunde

Bekræftet af Feefo

5 months ago

No issues

As always, an excellent choice of products, an easy to navigate website and prompt dispatch/good delivery company and good packaging.

Carole Gant

Bekræftet af Feefo

GBR

5 months ago

Hvad Carole Gant sagde om Sephora:

Can recommend great service 10/10

Quick hassle free great service 10/10

Pålidelig kunde

Bekræftet af Feefo

5 months ago

Review

Very good service and quick delivery

Pålidelig kunde

Bekræftet af Feefo

5 months ago

I haven’t received my package after 3 weeks and I can’t get into contact with them

Vanessa

Sephora

5 months ago

Hello Thank you for taking the time to leave a review. We are sorry to hear you have not received your order. We're sorry to inform you that, due to the lengthy period since its last tracking update, your package has unfortunately been classified as lost in transit. We have reached out via email to assist you further. Apologies for any inconvenience caused. Kind Regards, Customer Care

Linda Halischuk

Bekræftet af Feefo

GBR

5 months ago

Hvad Linda Halischuk sagde om Sephora:

Sephora is a fun store to shop

Sephora has a wide selection of products and will have things on sale at times, plus there is the point system where you can get free samples. Delivery is quick and returns at fast and if a product...

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