Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,372 anmeldelser

Sara Woodhams

Bekræftet af Feefo

GBR

3 months ago

Hvad Sara Woodhams sagde om Sephora:

It was all good

Pålidelig kunde

Bekræftet af Feefo

3 months ago

This is a very mixed review because I have had a poor experience interlaced with an exceptional customer service response. The ordering via the website was very straight forward but receiving my...

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Barbara

Sephora

3 months ago

Hello, Thank you for taking the time to share your feedback. We apologise for the issues you experienced with your orders, including the missing item in your second delivery. We are, however, very pleased to hear that our customer service team was able to address your concerns efficiently, making you feel valued throughout the process. Providing exceptional support is a top priority for us and we appreciate your recognition. Thank you! Best wishes, Sephora UK Customer Care

Janet White

Bekræftet af Feefo

GBR

3 months ago

Hvad Janet White sagde om Sephora:

Sephorable

A really speedy service, a good choice of products and value for money. Delivery was received on time and in excellent condition well packaged

Pålidelig kunde

Bekræftet af Feefo

3 months ago

Happiness is……

Free shipping and the speed of how fast my parcel arrived was very impressive.

Sofia Arif

Bekræftet af Feefo

3 months ago

Hvad Sofia Arif sagde om Sephora:

Perfume.

Im so happy with they service. And I love the smell of perfumes. Delivery was super fast as well. Definitely, we'll be ordering more stuff.

Lana Fiedler

Bekræftet af Feefo

3 months ago

Hvad Lana Fiedler sagde om Sephora:

I didn’t receive my last parcel I ordered

Rebecca

Sephora

3 months ago

Hello, Thank you for taking the time to leave us feedback, and sorry to hear you have not received your order Our team have reached out today to resolve this for you Kind regards Becca Sephora UK CUstomer Care

Lucy Ambrosioni

Bekræftet af Feefo

GBR

3 months ago

Hvad Lucy Ambrosioni sagde om Sephora:

Friendly helpful staff

Lovely helpful staff at the Sheffield meadowhall shop. Great range of products and love the freebies you get with the loyalty card.

Pålidelig kunde

Bekræftet af Feefo

3 months ago

impossible to contact customer service

I had a problem (which was my fault) having bought e-gift voucher. I had missed out a letter in the email address. As soon as I realised I tried to contact Sephora customer service....and tried, and...

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Rebecca

Sephora

3 months ago

Hello, We're very sorry to hear you had difficulty reaching our team. A member of our team has reached out via email today to resolve this for you. Kind regards Sephora UK Customer Care

Allison

Bekræftet af Feefo

GBR

3 months ago

Hvad Allison sagde om Sephora:

Excellent service

Fatima and Annie did an excellent job helping me find the right products for my wedding makeup. They really did an incredible job, and I have a huge amount of appreciation for them!

Lisa Percival

Bekræftet af Feefo

GBR

3 months ago

Hvad Lisa Percival sagde om Sephora:

Love Sephora

Staff are always friendly and knowledgeable on products and happy to give samples. Also when my product was out of stock in store the ordered for me. Love shopping in Sephora!

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