Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Sephora Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 180,368 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Good delivery times

Very pleased with Sephora’s choice of products and their speedy delivery

Martina Almeida

Bekræftet af Feefo

2 months ago

Kalwinder Rai

Bekræftet af Feefo

GBR

2 months ago

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Good Service

Fast delivery and good price.

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Delivery

At the moment, I’m having a real issue with delivery. Despite paying for premier next day delivery, it is not arriving next day. When I contact Sephora, I have to wait 5 days until it can be sorted,...

Læs flere

Rebecca

Sephora

2 months ago

Hello, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience and frustration you have experienced with your recent deliveries. This is certainly not the standard of service we strive to provide, and we completely understand how disappointing this must be, particularly when you have paid for our Premier Next Day Delivery service. We are truly sorry to hear that this has been an ongoing issue for you, and we want to assure you that your experience is being taken very seriously. A member of our team has already been in touch to investigate the matter further and to provide you with the assistance you deserve. We are committed to ensuring this is resolved as swiftly and smoothly as possible. Kind regards Sephora UK Customer Care

Pålidelig kunde

2 months ago

It hasn't been investigated fully. I have had my money back, but as far as establishing why this keeps occurring, nothing has been done. I have very little confidence that future orders won't be impacted.

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Love love love ♥️

Great customer service always will to help going above and beyond. All products under one roof.. Sephora collection of make up, skin care and accessories are good quality and money of value., it’s...

Læs flere

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Great

Josephine. Owens

Bekræftet af Feefo

GBR

2 months ago

Hvad Josephine. Owens sagde om Sephora:

Love Sephora

Personal service when needed

Pippa Conlan

Bekræftet af Feefo

GBR

2 months ago

Hvad Pippa Conlan sagde om Sephora:

Sephora

Easy to use website and loved my free gifts.

Nicola Oshea

Bekræftet af Feefo

GBR

2 months ago

Hvad Nicola Oshea sagde om Sephora:

Product great, delivery poor

Product is great & at a great price, would have given 5 stars but the delivery service you use (Evri) tried to keep the parcel till the next day even though it was out for delivery? Also product box...

Læs flere

Har du ikke modtaget en invitation til en anmeldelse?

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo