Quick and efficient, like products and easy to find what I want on site
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Kind
Staf was very helpful and kind
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Christmas Presents
Bought for granddaughter for Christmas. Don't use myself.
0
Del
MY
Mahipal Yadav
Bekræftet af Feefo
8 months ago
Hvad Mahipal Yadav sagde om Sephora:
Variety of products
Variety of products with good quality and fastest delivery with good care and discounts and extra gifts from Sephora
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Rubbish service
I made an order for a Christmas present for my goddaughter. Whilst doing the order online the app seemed to be interrupted. I went back into the site and ordered the product. I then received two of...
Læs flere
Sara
Sephora
8 months ago
Hi ,we sincerely apologize for the inconvenience you experienced with your recent order. We understand how frustrating this situation has been for you. We’re pleased to let you know that we have sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right.
Warm regards, Customer Care
0
Del
PB
Paulina Begier
Bekræftet af Feefo
8 months ago
Hvad Paulina Begier sagde om Sephora:
Absolutely awful service. Goods bought in November never arrived. Very disappointed as my daughter will be missing part of Christmas present.
Sara
Sephora
8 months ago
Hi, we're really sorry to hear about your experience and completely understand how frustrating this delay must be. We completely understand how important your order was, and we regret that your experience wasn’t as seamless as it should have been. We’re happy to confirm that the issue has now been resolved, and we’ve worked to ensure there are no further delays. Thank you for your patience, and again, we apologize for any inconvenience caused. If you need further assistance or have any other concerns, please don’t hesitate to reach out to us at care@sephora.co.uk we’re here to help!
Warm regards, Customer Care
PB
Paulina Begier
8 months ago
I'm still waiting for my goods. How much longer.
Sara
Sephora
8 months ago
Hi, thank you for the response. We’re pleased to let you know that we have already sent an email regarding your order to address this issue and provide a resolution. If you have not yet seen it, please check your inbox or spam folder. Your satisfaction is very important to us, and we’re here to help if you have any further questions or concerns. Thank you for your understanding, and we appreciate the opportunity to make this right.
Warm regards, Customer Care
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Had a couple of issues with orders arriving incomplete but resolved quickly
0
Del
LG
LORRAINE GAINES
Bekræftet af Feefo
GBR
8 months ago
Hvad LORRAINE GAINES sagde om Sephora:
Great company
Great products and customer service.
Easy to order
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Beauty at it’s best
Lots of beauty products to choose from and helpful staff.
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 months ago
Always a good shopping experience!
Great selection of quality brands. Many incentives and speedy delivery. Very helpful customer service.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.