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Sandals Resorts Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 11,111 anmeldelser

Customer

Bekræftet af Feefo

Wistaston

9 years ago

Hvad Customer sagde om Sandals Resorts:

Very efficient.

Everyone was very helpful and solved problems efficiently, like the power socket that stopped working, after going out for a meal, was fixed when we got back. The lady who made our bed up late at...

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Kerry

Sandals Resorts

9 years ago

Thank you Kenneth, for your kind comments regarding our team members which are very much valued. Our employees take their roles in the industry very seriously and try, every day, to provide that quality customer service that meets your expectations. It is very pleasing to know you enjoyed the genuine hospitality of our wonderful staff and that they had such a great impact on your experience. Thank you again and we do hope that you will come back and visit us again should your travels bring you back to our shores.

Produktanmeldelser

Kerry

Sandals Resorts

9 years ago

Hello Kenneth, thank you for your review of Sandals Grande Antigua and congratulations on your Retying the Knot. We are delighted that you had an amazing day with the assistance of the wedding team. We are sorry that some aspects were not as you would have liked and apologise for any disappointment this may have caused. We have worked so hard to provide a consistent reliable product and a tranquil experience where our guests are valued and feel relaxed however, as hoteliers we know that there is always room for development and all feedback is appreciated. I have shared your comments with our resort management team to ensure that any necessary improvements are implemented promptly. Thank you once again for taking the time to share your feedback with us.

Købsdato: 30/08/2016

Pålidelig kunde

Bekræftet af Feefo

9 years ago

All the staff where more than helpful and really kind. Made you feel welcome.

Produktanmeldelser

Købsdato: 30/08/2016

Customer

Bekræftet af Feefo

London

9 years ago

Hvad Customer sagde om Sandals Resorts:

Attentive

Natalie from loyalty was very attentive and was in touch with us every other day

Kerry

Sandals Resorts

9 years ago

Hello Kim and thank you for your review on Sandals Barbados. You have definitely put a smile on a Natalie's face with your kind words. Our team tries really hard to help everyone we come in contact with. It is nice to hear that it makes a difference for the impression Natalie made on your holiday experience. At Sandals we strongly feel that people are what set a company apart from others and I am pleased that you agree, that we have chosen the right members for our team. Thank you for taking the time to share your kind sentiments in this regard.

Produktanmeldelser

Købsdato: 29/08/2016

Customer

Bekræftet af Feefo

British Virgin Islands

9 years ago

Hvad Customer sagde om Sandals Resorts:

Everything we wanted.

Fabulous holiday - brilliant concept to pay all up front - really makes it feel like a holiday - we had wanted to come for 21 years but when children arrived that was not possible. We will...

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Produktanmeldelser

Købsdato: 29/08/2016

Customer

Bekræftet af Feefo

England

9 years ago

Hvad Customer sagde om Sandals Resorts:

The pool bar staff were WICKED and made are time at sandals, they were fun, polite, and so attentive. Massive thank you to Nick, Jeremy and Max!! Staff in the duck were also very good behind the bar...

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Produktanmeldelser

Købsdato: 28/08/2016

Customer

Bekræftet af Feefo

Epsom

9 years ago

Hvad Customer sagde om Sandals Resorts:

Very helpful Staff

Nothing was a problem at all for any of the staff, for example, our toilet was blocked one day and after i call the front desk, i had a member of staff at our room within 5 minutes and cleared it and...

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Produktanmeldelser

Købsdato: 28/08/2016

Customer

Bekræftet af Feefo

Birmingham

9 years ago

Hvad Customer sagde om Sandals Resorts:

Holiday of a life time

Lovely resort to visit , staff were very friendly and helpful , beach was 10/10, food was excellent . Can't wait to come back 👍

Produktanmeldelser

Købsdato: 28/08/2016

Customer

Bekræftet af Feefo

London

9 years ago

Hvad Customer sagde om Sandals Resorts:

Great place but slow service

Excellent resort with quality accommodation, delicious food and lots to do. The only issue is slow service as they try (and fail) to multitask - rather than just serving one customer they try to...

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Kerry

Sandals Resorts

9 years ago

Thank you for taking the time to share your comments with us Geoff. We were disheartened by your comments regarding the service from some of the team as this aspect of our operation, is usually considered exceptional and very often we receive many compliments from our guests. We are therefore sorry that your experience was not similarly positive. It is always our goal to provide an exceptional product and high level of service, and we take very seriously any comments that indicate that we were not successful in that endeavor. I have shared your comments with the resort management for their attention and review. We are very pleased that overall you enjoyed your stay with us and we look forward to welcoming you back on a future visit. .

Produktanmeldelser

Købsdato: 28/08/2016

Customer

Bekræftet af Feefo

Ireland

9 years ago

Hvad Customer sagde om Sandals Resorts:

Best Service Experience I Have Ever Had

The customer service was absolutely amazing! The staff at sandals were so welcoming and helpful with any queries or questions! Not only that but the staff were the kindest and most genuine people I...

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Produktanmeldelser

Købsdato: 28/08/2016

Customer

Bekræftet af Feefo

London

9 years ago

Hvad Customer sagde om Sandals Resorts:

Excellent

Produktanmeldelser

Købsdato: 28/08/2016

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