I booked assisted travel which did appear in France but not at Manchester airport either going out or on our return
Riviera Travel
Riviera Travel
2 days ago
We are sorry to hear about the difficulties you encountered with your airport assistance and apologise on behalf of the airport for your disappointment
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are sorry to hear that aspects of your accommodation and dining arrangements did not meet your expectations, and we appreciate your comments regarding communication during the tour. In order that we may look into any issues you had individually please email us at info@rivieratravel.co.uk and we can respond to you
The booking process was well organized. The choice of airline was regrettable however , I do not recommend traveling with Avianca.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are pleased to hear that you found the booking process to be well organised, though we are sorry to learn that certain aspects of your travel arrangements did not meet your expectations. We appreciate your valuable comments regarding your experience.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the itinerary and that your tour manager made your experience so memorable.
Journey to Paris well organised and was the coach trips once there.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a well-organised journey and coach trips during your time in Paris.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
We are sorry to hear that the scheduling and pace of your recent holiday did not meet your expectations. We appreciate you sharing your feedback regarding the itinerary and timing of the visits, and we hope to have the opportunity to provide a much smoother experience in the future.
Købsdato: 14/09/2026
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Del
Pålidelig kunde
Bekræftet af Feefo
3 days ago
The guide in Madeira was very good and gave interesting information and commentory.
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the commentary provided during your time in Madeira and appreciate you taking the time to let us know.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such detailed feedback about your solo holiday. We are delighted to hear that you enjoyed the stunning gardens and the unforgettable highlights of the island. We also appreciate your valuable suggestions regarding the pacing of the excursions and the desire for more independent exploration, which we will certainly keep in mind for future itineraries.
Thank you for sharing your positive feedback with us. We are delighted to know that you found our communication to be seamless and efficient throughout your experience.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such positive feedback about your recent cruise along the Rhône. We are delighted to hear that you enjoyed a smooth booking experience, excellent onboard hospitality, and such a wonderful variety of destinations.
Always thorough & well considered.
I felt safe & assured travelling with such a great company.
A friendly team of guides, very knowledgeable including the customer service team on the end of the...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing such positive feedback about your recent travels with us. We are delighted to know you felt well supported and appreciated the expertise of our team.
Produktanmeldelser
Uploadede medier
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Riviera Travel
Riviera Travel
2 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that your journey was so memorable and that every part of the itinerary met your expectations.
Very good. Restaurant staff generally hard-working, competent, cheerful and friendly. Housekeeping very efficient, but towels were changed unecessarily when they hadn’t been left as requested for a...
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Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the dedicated service provided by our restaurant and housekeeping teams, though we note your comments about the towel arrangements.
Produktanmeldelser
Riviera Travel
Riviera Travel
2 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed the cruise and found the overall organisation to your satisfaction. However, we note your comments about the top deck access and the challenges you experienced with the travel arrangements at the beginning and end of your journey. We appreciate your valuable insights and hope to welcome you back again in the future.
Købsdato: 19/09/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
3 days ago
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your 5 * review . We truly appreciate your support and look forward to welcoming you back on another journey soon.
Kind regards,
Riviera Travel
Produktanmeldelser
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a relaxing trip on your cruise, and we look forward to welcoming you back on board for another memorable journey in the future.
Kind regards,
Riviera Travel
Excellent in every way.
Crew were friendly and welcoming
Guides were knowledgeable and good fun
Restaurant service was good, bar service a little slow as everyone turned up at the same time, so to be...
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Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for taking the time to share such a positive review with us. We are delighted to hear that you enjoyed your overall experience and appreciated the dedication of our crew and guides, as well as the extension in Porto. We have also noted your feedback regarding the hotel and the bar service, and we appreciate you bringing these aspects to our attention.
Kind regards,
Riviera Travel
Produktanmeldelser
Riviera Travel
Riviera Travel
3 days ago
Hello,
We are delighted to hear that you thoroughly enjoyed your river cruise experience with us. It is wonderful to know that our accommodations, dining, and excursions contributed to such a relaxing and memorable journey.
Kind regards,
Riviera Travel
Customer service was awful. On arrival in Nice, we had to wait 2.5 hours at the airport for the Manchester flight to arrive. We were given incorrect information enroute to the hotel, including the...
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Riviera Travel
Riviera Travel
3 days ago
Hello,
We are very sorry to hear about your disappointing experience with our service and communication. We always aim to provide a seamless journey, and we regret that we fell short on this occasion. Your feedback regarding your time in Nice and our support channels is taken very seriously as we continually work to improve our standards.
Kind regards,
Riviera Travel
Produktanmeldelser
Riviera Travel
Riviera Travel
3 days ago
Hello,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with this tour and that our communication fell short of the standards you expected. We appreciate your comments regarding the destination and will use your feedback to help us improve our services moving forward. I see this complaint was made while still on your tour, and this information had been forwarded to our Operations Team to respond back to you, please accept our apologies, that you had not been contacted. Could you please send your email into guest.relations@rivieratravel.co.uk.so that we may have the opportunity to investigate this for you.
Kind regards,
Riviera Travel
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.