Very good, though trickier to get hold of over the phone than previously.
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us and for awarding us five stars. We are delighted to hear that you had a very good overall experience, and we appreciate your comments regarding communication as we continually work to improve our services for all of our travellers.
All of the crew/staff were really friendly, efficient and helpful.
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that our crew and staff provided such a friendly and efficient service during your time with us. Thank you for sharing your wonderful feedback.
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed your cruise, from the wonderful itinerary and dining to the engaging entertainment and the hard work of our crew. Thank you for sharing such lovely feedback with us.
Perfect service from beginning to end. The Cruise Director, Barbara, was amazing. She arranged everything perfectly and was always helpful and full of energy.
Riviera Travel
Riviera Travel
16 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed such seamless service and that our team made your trip so memorable.
Produktanmeldelser
Uploadede medier
Se alle medier (3)
Riviera Travel
Riviera Travel
16 days ago
Thank you so much for sharing your wonderful experience on your recent Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed such a relaxing journey and that our team provided you with attentive service throughout your time on board.
Købsdato: 18/10/2026
0
Del
SU
Susan
Bekræftet af Feefo
GBR
17 days ago
Hvad Susan sagde om Riviera Travel:
It was fine. We had a bad experience at the end of our stay in Porto when we had to drag our heavy suitcases up hill for half a mile to rendezvous with the coach. But this was not the fault of...
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Riviera Travel
Riviera Travel
17 days ago
Hello Susan,
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased that overall your trip went well, though we are sorry to hear about the inconvenience you faced at the end of your stay due to the unexpected local disruptions. We hope to have the opportunity to welcome you back on another tour soon.
Kind regards,
Riviera Travel
l
SU
Susan
17 days ago
I had intended my comments to be for Riviera Travel only. I do not want the comments about having to drag our suitcases uphill to be included on a public site. Please remove the two sentences referring to that experience.
Produktanmeldelser
Riviera Travel
Riviera Travel
17 days ago
Hello Susan,
We are delighted to hear that you enjoyed the wonderful highlights of your tour and appreciated the dedication of your tour manager. Thank you for sharing your valuable feedback regarding the accommodation locations and room layouts, as we always welcome insights that help us understand your experience.
Kind regards,
Riviera Travel
SU
Susan
17 days ago
I had intended the comments about the Royal Bridges Hotel to be for Riviera Travel only, and would like them removed from my review. Please remove the words from dark ....... everywhere. I did not intend to put off potential clients, just to persuade Riviera Travel to use a different hotel in Porto.
I would like to thank RT for their gracious replies to my original criticism.
From the booking phone call to the trip they were wonderful
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you had such a wonderful experience with us from booking your holiday right through to the trip itself. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you on another journey soon.
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you had such a wonderful time on your holiday. It is wonderful to know that our team and crew provided exceptional care, and that you thoroughly enjoyed the destinations and dining.
The tour in general was excellent. The tour manager was exceptional, very professional, knowledgeable and friendly from start to finish. The excursions and local guides were informative and gave a...
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Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed an excellent tour overall, particularly praising the wonderful guidance and excursions provided throughout your journey. We are, however, sorry to learn about the communication inaccuracies prior to your departure and the discomfort you experienced regarding the seating arrangements during meals. Thank you for sharing your feedback with us, as it helps us improve our services for all our guests.
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed an excellent tour experience overall.
Købsdato: 26/10/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
17 days ago
Riviera Travel
Riviera Travel
16 days ago
Thank you for your 5* rating
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed such a wonderful holiday and appreciated the exceptional guidance provided throughout your journey.
Transfers arranged on flights were not correctly booked for passengers with disabilities that needed airport assistance. Seats were not allocated together. Riviera said we had to pay extra for this...
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Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us regarding your recent experience. We are pleased that you enjoyed your overall holiday, though we regret to hear about the difficulties you encountered with your travel arrangements and seating. We appreciate you bringing this to our attention so we can continuously improve our services for all of our guests.
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us. We are pleased that you generally enjoyed the cruise and excursions, but we are sorry that certain aspects of your time on board and the return transfer fell short of expectations. We note your comments regarding the dining arrangements, room service, speciality options, and the logistical difficulties you faced at the end of your journey, particularly with regard to accessibility. Your insights are greatly valued as we continually work to improve our guest experience.
Købsdato: 26/10/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
17 days ago
Riviera Travel
Riviera Travel
16 days ago
Thank you for your 5* rating
Produktanmeldelser
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us regarding your recent holiday. We are delighted to hear that you enjoyed exploring the destination, though we are sorry to learn that your accommodation did not meet your expectations. We value your feedback as it helps us to continually improve our guest experience.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
