ProDog Raw Anmeldelser

Dear Heath, Thank you for getting back to us and sharing your concerns. I understand how frustrating this situation has been, and I truly apologise for the inconvenience caused. We completely understand that this issue has been ongoing for two weeks, and I appreciate your patience during this time. I understand that our previous response regarding limited weekend hours did not address the core of your concern, and I apologise if it came across as dismissive. Regarding your delivery, I understand that you have done all the necessary legwork with DPD, and it is unacceptable that you’ve been left out of pocket. As the sender of the parcel, we take full responsibility for resolving delivery issues on your behalf, and we should have been more proactive in handling this matter. To resolve this as quickly as possible, I have personally escalated your case and will ensure that it receives immediate attention. We will be in touch with DPD to file the claim and make sure that you are not left at a loss. You can expect an update from us tomorrow, and we will prioritise finding a satisfactory resolution for you. Once again, I am truly sorry for the inconvenience and the lack of timely communication. Your experience does not reflect the level of service we aim to provide, and we are committed to making this right. Thank you for your continued patience. If you would like to discuss this further or have any other concerns, please do not hesitate to reach out directly. Kind regards Team ProDog Raw

Hi Haley, Thank you for your kind review! We're so glad to hear that you found the ordering process easy and that our service was helpful. We truly appreciate your feedback and are thrilled you're happy with your experience. Best Wishes Team ProDog Raw

Hi Karen, Thank you for your fantastic review. We're so glad to hear that your dog is enjoying the food and that it's easy to feed. It's great to know our team was able to provide helpful and professional support when you had questions. We really appreciate your feedback and are thrilled to be part of your dog's happy, healthy journey. Best wishes Team ProDog Raw

Hi Sandy, Thank you for your fantastic review! We're so glad to hear that you've had a great experience with us. It's wonderful to know that you’re happy with our prompt delivery and product choices. We truly appreciate your support and look forward to serving you again soon. Best wishes Team ProDog Raw

Hi Rachel, Thank you for your kind review! We're so glad to hear that our team was able to help with your dog’s feeding plan. It’s great to know you received the support you needed to help her on her journey to a healthy weight. We truly appreciate your feedback and are always here to assist whenever needed. Best wishes Team ProDog Raw

Hi Wayne, Thank you for your super review. We're so glad to hear that you're happy with the service and that the subscription has been helpful in reducing costs. It’s great to know your orders always arrive on time. We truly appreciate your continued support and look forward to serving you again soon. Best wishes Team ProDog Raw

Hi Ko, Thank you for your five star rating on our customer services. We are always here to help and support in any way we can. Many best wishes Team proDog Raw

Hello Francesca, Thank you so much for your kind words and five star rating. We're glad to hear you had a positive experience with both our advice and delivery. We truly appreciate your feedback. Best wishes Team ProDog Raw

Hello Rosemary, Thank you for your super review. It sounds like you're really happy with the service! It's great to hear that you're always kept in the loop with timely notifications about your delivery. A puppy bundle every 10 days seems like a perfect schedule to keep your pup well-fed. Best wishes Team ProDog Raw

Hello Natalie, Thank you for the wonderful review! We're so happy to hear your dogs are enjoying the food. It's great that the fast delivery is working well for you too! If you ever need anything else, don't hesitate to message us. Thank you so much again for your support. Best wishes Team ProDog Raw