I was disappointed that when I ordered the item I was not advised it was out of stock The original order said delivery beginning of May, however it was only when I chased the item I was advised it...
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primrose-uk
Primrose
4 months ago
Thanks for sharing this; I’m sorry you weren’t told about the stock issue and had to chase for an update. We’ll use this feedback to improve our communication around availability and delivery times.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re sorry it arrived later than expected, but we’re really pleased to hear your daughter is happy with her birthday gift.
Thanks for your review and kind words about our prices and fast despatch – we really appreciate your feedback.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks for your feedback and for highlighting both the positives and the paint issues. We’re sorry about the poor finish you received – please email our team with your order details so we can look into this and do our best to make it right.
Købsdato: 14/05/2026
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Del
DB
David Boden
Bekræftet af Feefo
GBR
4 months ago
Hvad David Boden sagde om Primrose:
Very good.
primrose-uk
Primrose
4 months ago
Thanks, David – we really appreciate your feedback and are glad you had a good experience with us.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you, David – we really appreciate your kind words and are glad we could quickly sort the broken mirror glass for you. We look forward to helping you again in future and thank you for recommending us.
Thanks, Louise. I’m really sorry you’re still waiting – please email us again with your order details so we can chase this up and get a resolution to you as soon as possible.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks for letting us know, Louise – and I’m really sorry you’re still waiting after reporting the missing bolts and washers. This isn’t the experience we want you to have; please email our team so we can resolve this and get the missing parts or another solution arranged as quickly as possible.
Supply and support service have been excellent despite the transformer failures -- 2X.
primrose-uk
Primrose
4 months ago
Thanks, Mr Croft – we really appreciate your kind words about our product and service, and I’m sorry to hear you’ve had repeated transformer issues; please contact us with your order details so we can look into this and help further.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks, Murray – we really appreciate your repeat custom and kind words about our service, and we’re sorry about the transformer issues and your understandable concerns. If you have any further problems, please contact our customer care team so we can put things right quickly.
Thanks, Andrew – we’re really pleased you found it easy to order and that your delivery was fast. We appreciate you taking the time to leave this review.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks, Andrew – we really appreciate your detailed feedback and are delighted you’re pleased with the quality, weight and speedy delivery of your product.
Very fast and efficient service. Same day dispatch and I was surprised to receive them the next day.
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted your order was dispatched so quickly and arrived the next day!
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we're delighted your order arrived quickly and was easy to assemble. We hope the items work really well for you over the next few weeks, and we look forward to helping you again in future.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.