info and tracking not accurate. Goods just turned up. No invoice or instruction included
primrose-uk
Primrose
4 months ago
Thanks for your feedback, and I’m sorry the information, tracking and paperwork weren’t up to standard. Please email our team with your order details so we can send your invoice and instructions and review what went wrong.
Excellent service. An easy to navigate website. Parcel arrived on time and well protected,
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted you found the website easy to use and that your water feature arrived on time and well protected. We hope it brings you lots of enjoyment in your garden! 🌿💧
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re happy with the water feature and our service.
Easy website to view and place orders, good fast delivery, well packaged items. It would be great if Primrose would offer a Bluelight discount!!
primrose-uk
Primrose
4 months ago
Thanks, Sandra – we really appreciate your lovely feedback about our website, delivery and packaging. 😊 We’ve passed your suggestion about a Blue Light discount to the relevant team to consider for the future.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thanks, Sandra – we’re glad you like the look of it so far. Most of our water features come mostly pre-assembled with clear instructions, but if anything’s confusing when you set it up, please contact us and we’ll be happy to help.
primrose-uk
Primrose
4 months ago
Thanks, Sandra – we really appreciate you coming back for a second feature and sharing such helpful feedback. I’m sorry your first unit leaked and that wind affects the water flow; if you’d like us to look into the leak issue in more detail, please email our customer care team.
Primrose were very responsive when our first order arrived damaged. They sent a replacement immediately. I would not hesitate to recommend this company and i would certainly purchase from them again.
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback and recommendation – we’re really pleased we could quickly sort the damaged order and that you’d choose to shop with us again.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re happy with the product and that our team could quickly sort the damaged item for you.
Quite bad actually as it took over 10 days to sort the misdelivery out
primrose-uk
Primrose
4 months ago
Thanks for your feedback; I’m really sorry it took so long to resolve your misdelivery and for the inconvenience this caused. If you’d like us to review what went wrong in more detail, please email our customer service team so we can look into it and improve.
Købsdato: 28/04/2026
0
Del
JD
Judith Dunne
Bekræftet af Feefo
GBR
4 months ago
Hvad Judith Dunne sagde om Primrose:
I ordered on one day and received my purchase the next day, which was fantastic. It was carefully packed.
primrose-uk
Primrose
4 months ago
Thank you, Judith – we’re delighted your order arrived so quickly and was well packed. We really appreciate you taking the time to share your experience.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback, Judith – we’re delighted to hear the whole family (and the birds!) are enjoying your new water feature. 💚
Købsdato: 21/05/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 months ago
Fast and efficient
primrose-uk
Primrose
4 months ago
Thank you for your feedback – we’re really pleased to hear you found everything fast and efficient! 🌿
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re delighted to hear you found it easy to move and fill with soil and compost! 🌱
Købsdato: 08/05/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 months ago
Everything arrived in time. Informed when it was arriving
primrose-uk
Primrose
4 months ago
Thank you for your feedback – we’re really pleased everything arrived on time and that you were kept informed about delivery.
Produktanmeldelser
primrose-uk
Primrose
4 months ago
Thank you so much for your lovely feedback – we’re delighted to hear you’re enjoying your solar fountain and that the service was excellent! 🌿💧
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.