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Channel Islands Direct Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 2,220 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Quick , efficient and approachable

They were approachable and efficient

Pålidelig kunde

Bekræftet af Feefo

3 years ago

good over-all. hotel lacking atmosphere due to imminent Island games causin

efficient and helpful when amendment was necessary

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Great service

As always Channel Islands Direct gave a very good service. I would certainly recommend using them.

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Good experience and customer service.

Service very good. Emails from company timely and informative.

Pålidelig kunde

Bekræftet af Feefo

3 years ago

No frills but it worked out

Easy booking, no nonsense, no frills. Received regular emails with reminders and info. Didn't feel very personal but did what you expect - arranged flight and hotel.

Nigel Taylor

Bekræftet af Feefo

3 years ago

Hvad Nigel Taylor sagde om Channel Islands Direct:

Excellent service everything we asked for

Pålidelig kunde

Bekræftet af Feefo

3 years ago

At your service

We wanted to celebrate. We chose Jersey as a destination and found Channel Islands direct who helped us find a super hotel and flights. We had a fantastic experience. Knowledgeable staff about the...

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Pålidelig kunde

Bekræftet af Feefo

3 years ago

You need to have staff who are diligent in the correctness of the information they send out This may need further training Two copies of my itinerary had no specific information except the day of a...

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Claire

Channel Islands Direct

3 years ago

Thank you for your comments in regards to your holiday documentation. I can see from our records that on the 19/04/23 we raised a quote for you which only detailed the services you had requested. Then on the 20/04/23 we sent a copy of your holiday confirmation which confirmed only the services you had booked. This was then followed by a full holiday itinerary which was sent to you on the 26/04/23 which showed in detail all the services you had booked. We will contact the supplier with regards to the timings as they are provided to us by them. Regarding the meal times these are advised to all clients whilst on the day trips by the suppliers because the meals are arranged locally with the eateries. It is normal practice that should we miss a call we will call the number straight back and we apologise on this occasion that you had to contact our UK number. Thank you again for bringing these matters to our attention, by receiving our clients feedback it allows us to monitor the service being provided and highlight areas where improvements can be made.

Pålidelig kunde

Bekræftet af Feefo

3 years ago

Would use again

A great holiday with no issues. Easy to deal with the company via phone or email. Competitive price for holiday. Will be using again next year if possible.

Pålidelig kunde

Bekræftet af Feefo

3 years ago