Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Petcover Australia Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Viser alle 2,292 anmeldelser

Roxann & Cheryl Buscemi-Le-Brun

Bekræftet af Feefo

9 years ago

Hvad Roxann & Cheryl Buscemi-Le-Brun sagde om Petcover Australia:

Great friendly service They know my horses and they are very prompt in replying to my questions

Petplan Australia

Petcover Australia

9 years ago

Hi Roxann & Cheryl,

We're happy to have you and your horses covered with Petplan. Thanks for the great Feedback!

Kind regards,

The Petplan Social Team

Købsdato: 02/05/2017

Kiran Goncalves

Bekræftet af Feefo

9 years ago

Hvad Kiran Goncalves sagde om Petcover Australia:

It's excellent! Love pet plan

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Kiran.

Kind regards,

The Petplan Social Team

Købsdato: 08/05/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Read vet reports properly. My vet had to contact you 3 times before you acknowledged that my cat had ringworm despite not having skin lesions

Petplan Australia

Petcover Australia

9 years ago

Hi Amanda,

Thanks for getting in contact with us, we'll have a look in to this and our claiming procedures.

Kind regards,

The Petplan Social Team

Købsdato: 04/07/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Customer service is nice, patient. I'm currently doing a claiming process, still need time to see how the claim process going on

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Yanlin, we're happy that we could assist you with your policy.

Kind regards,

The Petplan Social Team

Købsdato: 30/05/2017

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Highly recommended

Petplan have made the process of insurance easy from getting a quote through to making a claim I would happily recommend them to anyone.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Debbie, we're happy we could help you out in setting up your policy with us!

Kind regards,

The Petplan Social Team

Købsdato: 21/06/2017

Monika Kiernan

Bekræftet af Feefo

9 years ago

Hvad Monika Kiernan sagde om Petcover Australia:

TOLD ME WHAT I COULD INSURE A LEASE HORSE FOR. JUST WONDERING IF i CAN NOW DROP IT DOWN TO OVER 17Y/O PLAN?

Petplan Australia

Petcover Australia

9 years ago

Hi Monika,

Thanks for getting in contact with us, we have passed your information on to the equine team.

Kind regards,

The Petplan Social Team

Købsdato: 24/05/2017

Pat Kemp

Bekræftet af Feefo

Alice Springs

9 years ago

Hvad Pat Kemp sagde om Petcover Australia:

Still awaiting Matties Policy

I have requested insurance for two new little puppies but so far have only had one policy sent to me for Laime I am still waiting for the policy for Mattie. My pedigree six month old puppy from NSW....

Læs flere

Petplan Australia

Petcover Australia

9 years ago

Hi Pat,

Thanks for the feedback, we have passed this on to the underwriting team to follow up so that you have all your documents.

Kind regards,

The Petplan Social Team

Købsdato: 23/06/2017

Michael Hinz

Bekræftet af Feefo

9 years ago

Hvad Michael Hinz sagde om Petcover Australia:

The service was great, all options were explained and I was not rushed or pushed into my purchase. I would like to mention that other insurance companies offer a discount if you insure 2 pets and I...

Læs flere

Petplan Australia

Petcover Australia

9 years ago

Hi Michael,

Thanks for the great feedback, we're happy you chose Petplan to insure your pet with. We currently offer a 10% discount when you insure three or more pets (dog or cat).

Kind regards,

The Petplan Social Team

Købsdato: 20/06/2017

Brian Farquhar

Bekræftet af Feefo

Sydney

9 years ago

Hvad Brian Farquhar sagde om Petcover Australia:

Not impressed.

I have made 3 claims, 1 was paid, 1 was declined, no idea what has happened to the 3rd (thanks for the reminder to follow-up, but why do I have to chase for it?)

Petplan Australia

Petcover Australia

9 years ago

Hi Brian,

We have passed this on to the claims team to follow up.

Kind regards,

The Petplan Social Team

Købsdato: 22/04/2017

Sharon McDonald

Bekræftet af Feefo

9 years ago