Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Petplan Anmeldelser

https://www.petplan.co.uk/

ENESTÅENDE

Service

4.7

/5

Produkt

4.6

/5

5

4

3

2

1

2,390

294

73

31

78

2,866

bedømmelseri det seneste år

72,597 af 72,595 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Lack of confidence and communication

The agent was not sure of things as he kept asking if I was still on phone

Alison

Petplan

27 days ago

Hi, Thank you for your feedback. I'm sorry to see there was a lack of communication and confidence from the agent. If you have any queries surrounding your policy please email social@petplan.co.uk with your questions, pets name and policy number or address. Thanks, Alison - The Customer Service Team

Købsdato: 30/07/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Petplan is very expensive but when my last dog Tilly was old they were very good.

Købsdato: 02/08/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Setting up my 1st pet insurance

I got the plan that works best for me

Købsdato: 02/08/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Very good dog plan

It was easy to set the plan up. It is a bit dearer than other insurers, but you give more for the money. My puppy is worth every penny

Købsdato: 29/07/2026

0

MC

Mrs Erica Campbell

Bekræftet af Feefo

28 days ago

Købsdato: 28/07/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Excellent service

Købsdato: 29/07/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago

Extremely pleased previous customer

Previous customer who was well pleased with your service on our last pet.

Købsdato: 27/07/2026

0

MT

Mrs Sarah Thomas

Bekræftet af Feefo

29 days ago

Hvad Mrs Sarah Thomas sagde om Petplan:

Customer Service

Ongoing complaint terrible service

Alison

Petplan

28 days ago

Good Afternoon Sarah, I'm sorry to see that you have an ongoing complaint and feel you have received terrible service I can see that your complaint is being investigated and the team will be in touch. I hope we can come to a resolution for you and your pets. Thanks, Alison - The Customer Service Team

MT

Mrs Sarah Thomas

28 days ago

After making so many calls snd receiving emails from staff zero response to any. This is not service

Købsdato: 27/07/2026

0

Pålidelig kunde

Bekræftet af Feefo

28 days ago