I called Panasonic about getting a refund on an electric shaver head that didn't fit the model I had. They wouldn't do this and weren't helpful at all. Not a cheap item at £53.00. The customer...
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Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello Chris,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that you feel let down by our customer service. Please accept our sincerest apologies for any frustration or inconvenience caused.
We understand how important it is for our customers to have a smooth and satisfactory experience with us. As mentioned in our email correspondence at the 2nd of March, we do have a return policy in place which outlines the conditions under which refunds or exchanges can be processed. Unfortunately, we were unable to proceed with your request as it fell outside of these terms.
We genuinely regret that this has left you feeling dissatisfied, and we will take your comments on board as we continue to review and improve our processes. If there’s anything further we can assist you with, please don’t hesitate to reach out again.
Kind regards,
Panasonic Customer Care UK
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Pålidelig kunde
Bekræftet af Feefo
2 months ago
Service was OK. Product was useless
Panasonic Customer Care UK
Panasonic UK
2 months ago
Hello,
Thank you for your feedback. We’re sorry to hear the product didn’t meet your expectations and apologize for any inconvenience caused. Please feel free to contact us directly so we can assist further.
Kind regards,
Panasonic Customer Care UK
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GF
Geoffrey Ferris
Bekræftet af Feefo
IRL
2 months ago
Hvad Geoffrey Ferris sagde om Panasonic UK:
Excellent quick and easy service
0
Del
SB
Simon Brooks
Bekræftet af Feefo
GBR
2 months ago
Hvad Simon Brooks sagde om Panasonic UK:
Professional
Professional and quick
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 months ago
0
Del
DJ
Danna Johnson
Bekræftet af Feefo
2 months ago
0
Del
GS
Girish Solanki
Bekræftet af Feefo
GBR
2 months ago
Hvad Girish Solanki sagde om Panasonic UK:
Great Product
This is a great brand, and very reliable, make great products who are under rated, they are not cheap but they are quality, I would always recommend Panasonic, been using them for over 30 years, and...
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0
Del
EC
Ellen Canham
Bekræftet af Feefo
GBR
2 months ago
0
Del
RT
Robert Taylor
Bekræftet af Feefo
GBR
2 months ago
Hvad Robert Taylor sagde om Panasonic UK:
Great service
Ordered and delivered. No issues whatsoever.
0
Del
JP
John Geoffrey Preston
Bekræftet af Feefo
2 months ago
Hvad John Geoffrey Preston sagde om Panasonic UK:
Good Experience
Good information about the product, ease of ordering and prompt delivery.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.