Panasonic UK Anmeldelser

Hello Roger, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our customer service team and the frustration it has caused. This is certainly not the level of service we strive to provide, and we sincerely apologize for any inconvenience you have faced. We understand how important it is for your concerns to be addressed promptly and effectively. Please rest assured that we take all feedback seriously and are committed to improving our processes. To assist you further, we have emailed on the 2nd of March you a link to the complaints page from our official website where you can submit your concerns directly. Once again, we deeply regret any disappointment caused and appreciate your patience as we work towards resolving this matter for you. Kind regards, Panasonic Customer Care UK

Hello Roger, Thank you for reaching out again and sharing your continued concerns. I want to sincerely apologize for the frustration and inconvenience you've experienced while trying to resolve this matter. Your feedback is incredibly important to us, and I deeply regret that our previous response did not meet your expectations or provide the resolution you were seeking. I understand how disappointing it must be when you're unable to access the resources provided, and I assure you that we are committed to addressing this issue promptly. To ensure you can submit your complaint directly, please use the following link: https://www.panasonic.com/uk/support/complaints.html . Additionally, you can reach out to our complaints team via email at Customer.complaints@eu.panasonic.com . We truly value your feedback and will continue working diligently to improve our customer service processes. Please don’t hesitate to contact us if there’s anything further we can do to assist you. Once again, I am very sorry for any inconvenience caused and appreciate your patience as we work toward resolving this matter. Kind regards, Panasonic Customer Care UK

Hello, Thank you for sharing your feedback with us. We’re truly sorry to hear about the frustration you experienced while trying to purchase an extended warranty for your DVD recorder. We completely understand how important it is to have peace of mind when it comes to protecting your device, and we apologize that the process wasn’t as straightforward as it should have been. To assist you further, we recommend reaching out to us directly at 0344 844 3899 or visiting our official Panasonic Support webpage. Our team will be more than happy to guide you through the process and ensure everything is sorted for you. Thank you for bringing this to our attention, and we appreciate your patience and understanding. Kind regards, Panasonic Customer Care UK