Panasonic UK Anmeldelser

Hello, Thank you for taking the time to share your feedback. We’re very sorry to hear that the delivery changes were not carried through and this caused added stress while you were away. We understand how frustrating this must have been, knowing the fact that you had already taken the time to make alternative delivery arrangements. We appreciate your kind comments about our team, and we apologize that the process itself did not meet your expectations. Your feedback is important and helps highlight where improvements are needed to prevent this from happening again. Upon checking within our system, an email with specific delivery updates has been sent out to you. If required, please call us at 0344 844 3899 to reach Panasonic Customer Support so we can further look into it. Kind Regards, Panasonic Customer Support Team

Hello, We’re very sorry to hear about the delay and the lack of updates regarding your microwave combi oven delivery. We understand how frustrating this must be, especially after waiting over a week and receiving conflicting delivery information. This is not the level of service we want our customers to experience, and we sincerely apologize for the inconvenience caused. Please contact us at 0344 844 3899 so that Panasonic Customer Support can look into this further and assist you directly. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your feedback and let me apologize for the inconvenience you have experienced. We strive to be prompt in dispatching the orders, however, when working alongside a delivery company, the greatest part of the delivery process falls under their control. Also, when communicating with them regarding order issues, the conveyed information might not be intercepted in a timely matter which might lead to further delays. Nevertheless, we can only apologize for the delay and for the trouble caused. As I can see, the case has been finally resolved however there were complications on the way, on the delivery company's side, for which we are very sorry. This is certainly not the level of service we aim to provide, and we deeply regret the frustration caused. Again, I am truly sorry for the way the situation has unfolded and for the duration of the case. Kind Regards, Panasonic Customer Support Team

Hello, We’re very sorry to hear about your experience and understand how frustrating this must have been, especially after being without both your camera and your money for so long. Please accept our sincere apologies for the inconvenience and concern caused. We appreciate how upsetting it must have felt to receive calls about the parcel while you were still waiting for a resolution. We can confirm that your refund was issued yesterday. If you need any further assistance or would like us to check anything further for you, please call Panasonic Customer Support on 0344 844 3899. Kind Regards, Panasonic Customer Support Team