Ease of use availability of what I needed kept informed of any delays plus prompt refund of out stock item
Will use again
OPS TEAM
Online Pound Store
2 months ago
Hi Carole
Brilliant to read this! Keeping you updated on your order and making sure any refunds are sorted straight away is just how it should be.
Thanks again,
OPS
The parcel ordered has not been delivered by Evri, where is it???
OPS TEAM
Online Pound Store
2 months ago
Hi,
We're sorry to hear that your parcel still hasn't arrived.
A member of our customer service team has reached out with an update on your order.
If you have any future issues or questions, please reach out to us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
One of my shower gels had not been taped shut correctly amd leaked all over the rest of the products including the toilet roll which ruined several as it was in paper packaging.
OPS TEAM
Online Pound Store
2 months ago
Hi,
We're really sorry to hear about the leaking shower gel ruining your toilet rolls. This certainly isn't the experience we want for you.
A member of our customer service team has reached out for more information so that we can get this resolved for you.
If you have any future issues or questions, please reach out to us at info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Great products at budget prices and brilliant customer service
OPS TEAM
Online Pound Store
2 months ago
Hi there
Great stuff! Bargain prices and top customer service are what we're all about, so it's brilliant to know we got things right for you.
Cheers,
OPS
Hi Nicola
We're glad to hear you had such a smooth experience with us! Getting your order packed up and delivered fast is always what we aim for.
Best,
OPS
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