I suffer with fibromialgia and I have struggled with sleeping and pain in my back for years. This has helped so much even with just sitting on the sofa. I would recommend!!!
There was a problem with delivery to my address. I e-mailed Kally Sleep. Shelley got back to me straight away and sorted the problem and sent a replacement. Excellent customer service - if only...
Finally found a pillow that is comfortable to sleep on. It helps that the high can be adjusted by adding or removing the pillows inside the cover. Very happy with this purchase.
I’m really happy with the product but have not received an invoice or a reply to requesting an invoice. There was nothing on the box or the product to say this was a kally sleep product and I had no...
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Justin
Kally Sleep
5 years ago
Hi Claire,
Sorry you did not receive your email confirmation with the invoice attached. May I ask you look in your spam / junk email folder. Once orders are dispatched you also receive another email with tracking details.
I have emailed a copy of your invoice over to you.
Please let us know if you need anything else, we are happy to help.
Kind Regards,
Kally Sleep Team
Service great
Pillow very uncomfortable dissapointed
I have purchased this make before and I was extremely impressed but this one’s definitely not for me
Justin
Kally Sleep
5 years ago
Hi Sarah,
Sorry to hear the pillow is not suitable for you. You have a 14 night sleep trial so please reach out to us at hello@kallysleep.co.uk if you would like help with an alternative pillow or a refund.
Kind Regards,
Kally Sleep Team
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