What service? I emailed customer services on 13 November and 21 Feb with no response. This month my debit order wasn't deducted.
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Mr. Barberton, it shouldn’t take so long for us to get back to you on any request, it’s unacceptable. Apologies for the inconvenience, please note that we have escalated the matter in order for a manager to attend to it. We apologise once again for the inconvenience.
Produktanmeldelser
Købsdato: 26/09/2018
0
Del
Pålidelig kunde
6 years ago
Happy with the service. Took a while to get my no claim bonus... had to email them a couple of times but they finally did pay it.
HIV status which was sent through twice was not updated on the policy, I had to get the pharmacy to send to me and I had to email for the 3rd time and follow up to ensure it was done. I requested an...
Læs flere
The iWYZE Team
Old Mutual iWYZE
6 years ago
Hi Ms. Mewalall, we are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we will escalate this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Købsdato: 13/03/2019
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
Grade SERVICE
Produktanmeldelser
Købsdato: 04/03/2019
0
Del
TC
Trusted Customer
6 years ago
Hvad Trusted Customer sagde om Old Mutual iWYZE:
poor service
The iWYZE Team
Old Mutual iWYZE
6 years ago
:( this is not great at all.
Kindly tell us what was poor with the service you received from us in order to work at improving it.
If the company can be open and fair to it's customers...that if two driver's who are insured by iwyze are on an accident, they'll not assist and nor be open about the relationship they have with the...
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
