Highly recommended,used 3 times and excellent service every time. Amazing value,amazing hotels ..my parents have now started using them and have had a great experience also.
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MC
Mr THOMAS Campbell
Bekræftet af Feefo
4 years ago
Hvad Mr THOMAS Campbell sagde om Holiday Gems:
Brilliant service and would use holiday gems again also would recommend it to family and friends and staff were so helpful with all the information we needed
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MM
Mr John MayesDavies
Bekræftet af Feefo
4 years ago
Hvad Mr John MayesDavies sagde om Holiday Gems:
Easy and quick service
Easy and quick service
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MB
Mrs Melanie Bancroft
Bekræftet af Feefo
Essex
4 years ago
Hvad Mrs Melanie Bancroft sagde om Holiday Gems:
Highly recommend
Excellent company found me a holiday after mine was cancelled after a 4 hour delay
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Outstanding service
Outstanding from start to finish, your employee Martin Kavanagh was a true professional and helped immensely.
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Susan Turner
Bekræftet af Feefo
4 years ago
Hvad Susan Turner sagde om Holiday Gems:
DIABOLICAL CUSTOMER SERVICE!! NO ASSISTANCE WHEN IN RESORT AT ALL!!
Absolutely SHODDY customer service - they advise you to report problems immediately, so they can help. Well, we reported numerous issues to them every single day of our 2 week holiday, re noise and...
Læs flere
Review Team
Holiday Gems
4 years ago
We note your obvious frustration in this matter and apologise if our service did not meet your expectations. A compensation offer has been made and we shall request our team to follow this up with you.
ST
Susan Turner
4 years ago
In that case, I will keep this review updated as to when your team do actually contact me to resolve this.
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Happy with my booking
Straight forward and efficient
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MC
Mrs Leanne Couper
Bekræftet af Feefo
4 years ago
Hvad Mrs Leanne Couper sagde om Holiday Gems:
Disappointing
Want to change a date for my holiday have heard nothing back
Review Team
Holiday Gems
4 years ago
We note that our customer service team have emailed requesting further details and await your response. Thank you for your patience and co-operation.
MC
Mrs Leanne Couper
4 years ago
I understand Holiday Gems have a lot on with cancelled flights but there is no excuse to ignore and send various emails all of which have different information and promises. I am really concerned about this it would save a lot of hassle if i got a phone call for 5 mintues to discuss my change of dates request for which I have been different information 4 times and being advised it could be upto a month to sort this - by then costs may have increased - NOT GOOD
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Really quick response to our booking , very professional and helpful.
Some of the paperwork didn’t come through clearly at the weekend. Was resolved on the Monday fairly quickly. Would use them again...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
