Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Headwater

Viser alle 1,494 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

7 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

PETER BRYANT

Bekræftet af Feefo

GBR

7 months ago

Hvad PETER BRYANT sagde om Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

7 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Bekræftet af Feefo

GBR

7 months ago

Hvad JEAN EVANSON sagde om Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

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Sophie

Headwater

7 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Bekræftet af Feefo

7 months ago

Hvad ANDREW PILKINGTON sagde om Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Bekræftet af Feefo

GBR

7 months ago

Hvad ISOBEL GEORGE sagde om Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

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Sophie

Headwater

7 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

7 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Bekræftet af Feefo

GBR

7 months ago

Hvad LINDA sagde om Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

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Sophie

Headwater

7 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Bekræftet af Feefo

GBR

7 months ago

Hvad JOANNE JACKSON sagde om Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

7 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Bekræftet af Feefo

GBR

7 months ago

Hvad MARK PITCAIRN KNOWLES sagde om Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

7 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Pålidelig kunde

Bekræftet af Feefo

7 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

7 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

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Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?