Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Viser alle 13,015 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent transportservice

Arriving was a bit confusing as no one on the bus knew they had to transfer busses from the airport to get to their drop off point. It was an easy enough transfer but miss communicated on the website...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We understand your point about the communication on our website and we'll use this to improve our service. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 12/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Fantastic service!

Good communication with emails

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Købsdato: 18/11/2023

Ilnur Ibragimov

Bekræftet af Feefo

2 years ago

Hvad Ilnur Ibragimov sagde om Gray Line Iceland:

Rolig och intressant resa

Andrei

Gray Line Iceland

2 years ago

Hello Ilnur, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 18/11/2023

Robert Yatsuk

Bekræftet af Feefo

2 years ago

Hvad Robert Yatsuk sagde om Gray Line Iceland:

Good buses, on time and friendly staff.

Andrei

Gray Line Iceland

2 years ago

Hello Robert, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 13/11/2023

Carol Baker

Bekræftet af Feefo

2 years ago

Hvad Carol Baker sagde om Gray Line Iceland:

Reliable

On time friendly

Andrei

Gray Line Iceland

2 years ago

Hello Carol, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 12/11/2023

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Fantastic service from all at grayline

All easy to book , any mistakes where fixed quickly thankyou

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your top rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 16/11/2023

Hannah Perrin

Bekræftet af Feefo

Liverpool

2 years ago

Hvad Hannah Perrin sagde om Gray Line Iceland:

Good tour, shame about the tour guide

Overall the trip was fine, we took the northern lights tour which was exactly what we expected. However, the tour guide was extremely quiet, provided very little information on the northern lights...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Dear Hannah, Thank you for your rating. We're sorry to hear that you didn't have quite a positive experience with our staff. We take pride in providing friendly and helpful service to our customers and apologize for falling short in this area. We'll review our customer service training and take steps to ensure that our staff members are courteous and attentive to our customers' needs. Your feedback is extremely valuable to us and will assist us in improving our services. Best regards, Gray Line

Produktanmeldelser

Købsdato: 16/11/2023

Linda Bowen

Bekræftet af Feefo

2 years ago

Hvad Linda Bowen sagde om Gray Line Iceland:

We missed the 3:15 bus by 10 mins so we were moved to the next bus (4:15). Imagine my frustration when this bus didn’t leave till 4:45. During this time many Flybus had been and gone. I will use...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hello Linda, Thank you for taking the time to share your review with us. Customer service is vital to our operations and we are most grateful for the effort you have made to share your observations. Your satisfaction is crucial to us. We appreciate your feedback and will use this to improve our service. We do hope we will have the joy of seeing you again here in Iceland. Sincerely, Gray Line

Produktanmeldelser

Købsdato: 16/11/2023

Christina Martucci

Bekræftet af Feefo

NYC

2 years ago

Hvad Christina Martucci sagde om Gray Line Iceland:

Easy and great!

The booking process was very simple and straightforward, and the information provided was very detailed.

Andrei

Gray Line Iceland

2 years ago

Hello Christina, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 13/11/2023

Scott Hughes

Bekræftet af Feefo

2 years ago

Hvad Scott Hughes sagde om Gray Line Iceland:

Great and easy airport transfer

Great and easy booking service. Everyone we spoke to at grayline has been really nice and helpful with no issues booking us onto earlier bus when the flight was early.

Andrei

Gray Line Iceland

2 years ago

Hello Scott, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We are happy to be of service! We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 13/11/2023

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

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Gray Line Iceland Anmeldelser

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetFair price to pay for transport to/from my location.

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetEnkelt och smidigt köp innan resa

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetGood service, friendly staff.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetOn time and reliable friendly

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetQuick and easy service from all at grayline

Northern Lights MysteryFlere anmeldelser af dette produktSe produktwebstedetAs per the customer review

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetSee previous comment. Thanks

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetAgain. super easy to do this on their website.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetReally friendly and nice nothing was a issue and everything was clearly explained.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?