Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Gray Line Iceland

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Good experience. Organisation could’ve been better.

A really good day but the below issues meant it was not 5 star sadly. The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service. Thank you for choosing Gray Line. We look forward to welcoming you back in the near future. Best regards, Gray Line

Købsdato: 20/11/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Good experience. Organisation could’ve been better.

A really good day but the below issues meant it was not 5 star sadly. The day started with a bus pick up but nobody explained that it was a 2 minute ride before having to get off and hop on another...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for taking the time to leave us a review. We always make sure we are meeting our customers' expectations. We understand your point about organizing our tour details and we apologize for any inconvenience that has caused you. This is duly noted and will be used for us to improve our service. Thank you for choosing Gray Line. We look forward to welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 19/11/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Great day out

Easy to choose trip and book for the day we wanted

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon. Best regards, Gray Line

Produktanmeldelser

Købsdato: 25/11/2023

0

IM

Irene Macfadyen

Bekræftet af Feefo

2 years ago

Hvad Irene Macfadyen sagde om Gray Line Iceland:

Integrity

Sadly, I had to cancel my trip to Iceland due to ill health. When I cancelled my booking with Gray Line, they refunded my fare without me asking for one. Such integrity is hard to find in many...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hello Irene, Thank you for the fantastic review! We loved being of service to you and hope we can assist you again soon. Best regards, Gray Line

Produktanmeldelser

Købsdato: 24/11/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Easy to book and very good would definitely use again

Tour was very good guide very informative for the full day . We really enjoyed it. Allowed plenty of time to see things did not feel rushed.

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 18/11/2023

0

KL

King Hung Jennifer Lui

Bekræftet af Feefo

2 years ago

Hvad King Hung Jennifer Lui sagde om Gray Line Iceland:

I arrived at airport at midnight, the bus only two passengers they still drive on time.

Andrei

Gray Line Iceland

2 years ago

Hello Jennifer, Thank you for choosing Gray Line and for your rating! We are happy to read about your experience! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 24/11/2023

0

DR

Daniel Ronan

Bekræftet af Feefo

2 years ago

Hvad Daniel Ronan sagde om Gray Line Iceland:

10/10

Quick easy and accessible.

Andrei

Gray Line Iceland

2 years ago

Hello Daniel. Thank you for choosing Gray Line and for your top rating! We are happy to know that we have exceeded your expectations! We hope to see you again in Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 22/11/2023

1

Pålidelig kunde

Bekræftet af Feefo

2 years ago

Excellent service and great experience.

We have been on a few tours with grayline, they really are very good in all aspects from making sure you have the best experience of your tour and the information given in each place you visit in...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 22/11/2023

0

Pålidelig kunde

Bekræftet af Feefo

2 years ago

I would have preferred to have paid in Pounds Sterling but had to pay in Euros. Otherwise it was good

Andrei

Gray Line Iceland

2 years ago

Hi, Thank you for choosing Gray Line! We‘re happy to hear that your experience with us was good. We understand your point about the options to choose the currency in paying for your reservation and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland. Best regards, Gray Line

Produktanmeldelser

Købsdato: 19/11/2023

0

MK

Mirang Kim

Bekræftet af Feefo

2 years ago

Hvad Mirang Kim sagde om Gray Line Iceland:

good

I arrived in 5Pm. The fly bus went often but gray line was not often. At that time in the rain I had to wait a little. There were lots of people waiting. I hope you runs little often . That's it. I...

Læs flere

Andrei

Gray Line Iceland

2 years ago

Hello Mirang, Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about our guide. We hope we will have the joy of welcoming you back in the near future. Best regards, Gray Line

Produktanmeldelser

Købsdato: 20/11/2023

0

Gray Line Iceland Anmeldelser

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetVery enjoyable day, our guide Karen was great fun and very informative

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetEasy purchase, very reasonable fares.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetVery easy way to get from the airport to our hotel. Could enjoy seeing around scenery.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetComfortable, reliable, relax, happy

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetExcellent service and great experience.

The Golden Circle ClassicFlere anmeldelser af dette produktSe produktwebstedetGrest tour. well organised. Very clean and smart bus

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffFlere anmeldelser af dette produktSe produktwebstedetGray line is cheaper and good.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?