I really enjoyed how our tour guide Jon explained the Icelandic history and more. It was a very comfortable ride where I learned a lot of new things :)
Andrei
Gray Line Iceland
2 years ago
Hello Sophie, you made our day with this review! ☺️We strive to deliver great experiences consistently so please give us a call whenever you need. We’ll be here, ready to assist you!
Best regards, Gray Line Team
Produktanmeldelser
Købsdato: 17/03/2024
0
Del
LW
Linda Watt
Bekræftet af Feefo
2 years ago
Hvad Linda Watt sagde om Gray Line Iceland:
It was easy to select and pay for the tour I chose, with cost in Sterling. The tour guides were excellent and very informative and lots of time to explore but would have loved another stop in...
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Andrei
Gray Line Iceland
2 years ago
Dear Linda,
Thank you for choosing Gray Line! We‘re happy to hear that you still had a great experience. We understand your point about the confusion regarding the pick-up location and we appreciate your feedback. We hope to welcome you back on your next visit to Iceland.
Best regards,
Gray Line Team
Very easy to book online, I was happy that the coach ride trip offers discount in price for the journey. The coach was punctual and had comfortable seating.
Andrei
Gray Line Iceland
2 years ago
Hello Jonathan, you made our day with this review! ☺️We strive to deliver great experiences consistently so please give us a call whenever you need. We’ll be here, ready to assist you!
Warm regards, Gray Line Team
I only found out that the advertised hotel drop off was NOT included after I had paid. I was dumped at bus stop 11 by an uncaring bus driver. Explaning that my phone had been stolen 4 days earlier...
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Andrei
Gray Line Iceland
2 years ago
Dear Karen,
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced. We will ensure that your concerns/feedback are addressed as we relay this to our relevant department to avoid this from happening again.
We hope to have the opportunity to serve you better in the future.
Sincerely, Gray Line Team
Produktanmeldelser
Købsdato: 12/03/2024
0
Del
Pålidelig kunde
Bekræftet af Feefo
2 years ago
Easy website
Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer,
Your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
Best regards, Gray Line Team
They were so friendly as I missed my original booking time and had no problem putting me on another bus and my online booking experience these guys were half the price of the other company’s very...
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Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer, you made our day with this review! ☺️We strive to deliver great experiences consistently so please give us a call whenever you need. We’ll be here, ready to assist you!
Best regards, Gray Line Team
Clear directions on the booking process. Very easy to navigate the screen.
Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer,
Thank you so much for your kind words! It’s always such a pleasure to see you at Gray Line. We can’t thank you enough for your ongoing support and can’t wait to have you with us again.
Best regards,
Gray Line Team
I used Gray Line for my airport transfers and excursion bookings whilst in Iceland, the service was excellent from start to finish, I would highly recommend them. Thank you again!
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Warm regards, Gray Line Team
Nous avons fait plusieurs excursions avec Gray line ils sont très bien organisés et le service est top. Nous étions en famille avec des enfants.
Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer,
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!
Sincerely,
Gray Line Team
The pick-up guy has to wait a long time to confirm me since I'm not on the "list", and we waited fpr a long time to see the northern lights in the dark cold night. Luckily we saw it, so it was worth...
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Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer,
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
We apologize for any inconvenience or frustration you may have experienced.We will ensure that your concerns/feedback are addressed as we relay this to our relevant department.
Sincerely,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.