the whole tour was wonderful, well planned and we had a beautiful day. Our guide and bus driver were excellent not only with in depth information about the wonders we saw but also with guiding us as...
They were delayed by 30 minutes and the Sky Lagoon experience was strongly disappointed. If you have a chance booked a ticket for Blue Lagoon.
Produktanmeldelser
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. it is truly unfortunate that you did not enjoy the newest thermal baths, the Skylagoon. This new Spa is very different from Blue Lagoon due to location and setting.
I do hope that your visit to Iceland was otherwise pleasant
Booking was fine. Airport pickup was terrible since we had to make two phone calls to locate driver since he was not standing with the other drivers.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. There must have been some misunderstanding as according to GPS tracking of our vehicle the driver was on location at the time your flight landed and driver was standing at the exit of the arrivals holding a sign with your name. Glad to see that he found you as you may have missed seeing the sign held up.
Waiting at the airport on arrival & on time for return journey
Produktanmeldelser
Købsdato: 22/06/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
At the airport no sign telling where the bus was. At Reyakjavik the driver forgot to take me to my hotel. An other car was organized to take me there.
Ended up ok, but not what you expect from a...
Læs flere
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. Signs for companies that have no ticket booths at the airport are not allowed only hand held by staff and this is what we use. The confirmation voucher indicates where to find our staff, at the arrivals hall.
Your hotel is located on a restricted traffic street where our larger buses may not enter and the #1 tour bus stop has been allocated by the city of Reykjavik for dropoff/pickup for tours and transfers.
I do hope that your visit with us was pleasant after all
This is an excellent company to use for airport transfer. Professional, clean, courteous.
Købsdato: 29/06/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
I booked a couple hours prior to the bus time, from KEF to 100 Iceland hotel in Reykjavik. The driver came to the arrivals lobby with a sign (look for the grayline logo) about 10 min before the bus...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.