Dee dee was a very knowledgeable, considerate, and enthusiastic guide. It was a long road trip but she entertained us for the whole trip and I learned a lot about Iceland. Not to mention that the...
I chose this service because its main competitor had an online menu not working well, that wouldn't let me find my hostel for pick-up. It's good that your website works better than theirs.
Better instructions for arrivals, e.g.a map indicating where the bus leaves from. Don’t promise the driver will be waiting at the arrival hall when he won’t be. Had to call and ask several times what...
Læs flere
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. As per instructions on your ticket, our staff will meet passengers in the arrivals hall holding the Gray Line sign. Unfortunate that you did not see our staff or go to the airport information counter to ask. I do hope that your visit to Iceland and the return to airport with us was pleasant and no inconvenience caused
Produktanmeldelser
Købsdato: 18/07/2022
0
Del
MB
Marshall Bowman
Bekræftet af Feefo
4 years ago
Hvad Marshall Bowman sagde om Gray Line Iceland:
Nice driver. Clean bus with USB and electrical outlets.
All went exactly as planned. Very smooth operation and arrived just as promised.
Produktanmeldelser
Købsdato: 19/07/2022
0
Del
JW
James Wehde
Bekræftet af Feefo
4 years ago
Hvad James Wehde sagde om Gray Line Iceland:
We used the standard sulervece, not through the cruise line, and all was exactly on time, friendly service and very helpful. The cruise line buses were late.
Provide promised service or at least notify us of suspended service. Stranded us at KEF & still charged us for unfulfilled service.
Only concern is money—must cancel 24 hours ahead or no refund....
Læs flere
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for writing about your experience on arrival. Regrettably the flight FI582 due to arrive at 06:35 but arrived at 10:00 delayed beyond the point that we did not have any more scheduled morning transfers.
We did make an exception to refund your booking as you were not aware of the delay until very late.
I do hope that your visit with us was otherwise pleasant
Produktanmeldelser
Købsdato: 16/07/2022
0
Del
VP
Vladislav Pinkhasov
Bekræftet af Feefo
4 years ago
Hvad Vladislav Pinkhasov sagde om Gray Line Iceland:
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.