The service provided was not as described on the BA website. The pick up from the airport was disorganised with no visible representative from the bus company in the arrival hall we had to enquire at...
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Produktanmeldelser
Købsdato: 30/09/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Very knowledgeable guide.
Produktanmeldelser
Købsdato: 28/09/2022
0
Del
RE
Renat
Bekræftet af Feefo
4 years ago
Hvad Renat sagde om Gray Line Iceland:
Great tour, great guide!
Produktanmeldelser
Købsdato: 22/09/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Good accurate description of the tour offered and very easy to book online. My query about the pick up was answered very quickly.
Booking was easy. Email queries were answered promptly. We were picked up right on time and we had a very courteous driver to the airport who got us there in very good time.
Excellent trip - superb coach. Guide was brilliant - knowledgeable and entertaining
Produktanmeldelser
Købsdato: 02/10/2022
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 years ago
Chaotic. Very unclear that the service stops at the Terminal, and transfer to another bus for the downtown drop off - lack of communication to explain this. We were moved to a different time return,...
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Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your review of your experience with our shared shuttle service. It is regrettable that you were inconvenienced on arrival as we have added more departures to and from the airport with our partners at Airport Direct.
The adjusted time for the return transfer was sent by e-mail to you 4 days prior, unfortunate that you missed this important message. Glad we were able to offer you the next available departure to the airport
Produktanmeldelser
Købsdato: 02/10/2022
0
Del
TD
Tessa Delaney
Bekræftet af Feefo
4 years ago
Hvad Tessa Delaney sagde om Gray Line Iceland:
It was not clear to me that I have be there 30 minutes prior than the time I request to be picked up. I thought I was 20 minutes early but was told I was marked as a no show for being 10 minutes late.
Guðríður Björg Guðfinnsdóttir
Gray Line Iceland
4 years ago
Thank you for your feedback. The confirmation voucher states the time of pickup from hotels and tour bus stops - this is 30 minutes prior to departure from Reykjavik. The time we allocate for collecting passengers for each departure is this time 30 minutes. I hope you managed to reschedule for the next departure
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.