As previously stated, poor delivery service and non-existent customer service.
Customer Services
Grass247
1 month ago
Good morning,
We appreciate you taking the time to review your recent order experience, and we are sorry to hear that you have been left feeling disappointed.
As a family-operated business, we have high expectations when it comes to providing quality products, along with exemplary customer and delivery service. We have not had any contact from you since the delivery date and are keen to investigate further to fully understand what occurred on the day. We expect all members of our staff to behave professionally at all times.
A member of our Customer Care Team will be in touch with you shortly to discuss this further and work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
0
Del
GM
Graeme Murray
Bekræftet af Feefo
GBR
1 month ago
Hvad Graeme Murray sagde om Grass247:
Fantastic quality and service
Great service, delivery was good.
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Great quick service
Great quick service delivery man so helpful Thanks Rob
0
Del
GT
Gerhard Telloke
Bekræftet af Feefo
1 month ago
Hvad Gerhard Telloke sagde om Grass247:
Good Product and prompt delivery, Thank you!
0
Del
DG
Doreen Gulliver
Bekræftet af Feefo
1 month ago
Hvad Doreen Gulliver sagde om Grass247:
very happy customer
excellent from start to finish as i reported in my review.
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Not happy with customer service
Had a wrong size roll delivered
No solution was agreed to
We had to re order another roll at our cost then wait until the roll was returned to get a refund
An extra 3 days added to our job plus...
Læs flere
0
Del
BB
Brian Bray
Bekræftet af Feefo
1 month ago
Hvad Brian Bray sagde om Grass247:
Good quality and price
Good price and fast friendly service
0
Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Great product, reasonable price, excellent service
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
