Good morning,
Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service.
Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times.
Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one.
We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services.
We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome.
Kind regards,
Jenny
Grass247
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JR
Jane Rowley
Bekræftet af Feefo
GBR
1 month ago
Hvad Jane Rowley sagde om Grass247:
Very pleased with purchase and quality
The service was good from start to finish. The samples arrived quickly, ordering was easy, the prices were competitive and delivery was fast and came the day and time I was advised. The deliveryman...
Læs flere
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Del
DT
DENNIS TAYLOR
Bekræftet af Feefo
GBR
1 month ago
Hvad DENNIS TAYLOR sagde om Grass247:
Good
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Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
plenty to choose from
good service just make shure you cheack your order before clicking
0
Del
MN
MR DJ NORTH
Bekræftet af Feefo
GBR
1 month ago
Hvad MR DJ NORTH sagde om Grass247:
Big thumbs up 👍
Very quick, well packaged.
The courier notified me prior to delivery.
Had already received 2 small samples prior to purchase......so selection was made very easy.
A big thumbs up all round from me.
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Pålidelig kunde
Bekræftet af Feefo
1 month ago
Good products at good prices
3rd time ordering from this company. Good prices, quality products and good communication on progress of order.
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DK
D P King
Bekræftet af Feefo
GBR
1 month ago
Hvad D P King sagde om Grass247:
excellent service
excellent
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Del
Pålidelig kunde
Bekræftet af Feefo
1 month ago
Service was great
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MO
Milina Orourke
Bekræftet af Feefo
GBR
1 month ago
Hvad Milina Orourke sagde om Grass247:
Excellent value and quality
Excellent
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AN
Alan Naylor
Bekræftet af Feefo
GBR
1 month ago
Hvad Alan Naylor sagde om Grass247:
Excellent first time service
The service has been excellent. They've dealt with all the queries regarding changing delivery days with no issues and kept me updated throughout.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
