Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af FlyDirect

Viser alle 3,282 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Not quite the perfect holiday !

Only a 2 hour delay both outward and return, and the chaos at passport control in Mallorca prevented a 5 star experience. Hotel good value and brilliant for kids.

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review. Delays are out of our control, however we would like to apologise for the inconvenience caused. Otherwise, it seems like you had a family fun holiday in the sun!

Købsdato: 11/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

The joy of flying direct!

Aside from a short delay on departure, the service was efficient and friendly and the opportunity to 'fly direct' to holiday destinations is heavenly!

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We totally agree with you, flying direct is just great! That's the way to go :)

Produktanmeldelser

Købsdato: 04/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Very disappointed.

A 4 hour delay getting back to Guernsey with no information offered until the last hour, after getting up at 3 am to get to the airport two hours before the due departure time. We will not be booking...

Læs flere

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. With regard to the delay, there was a technical problem on the return flight, BA dealt with this as fast as they could and sourced a replacement plane. We genuinely think that is worth delaying the journey in order to keep our clients safe.

Pålidelig kunde

4 years ago

Many thanks for your reply. Whilst accepting that it is always vital to give safety the utmost priority, the fact that the plane had technical problems is not the issue, and is no one’s fault. The problem lies with the fact that no one informed us passengers of the situation until about one hour before we finally departed. There was a full plane load of very tired passengers at the gate , many of them children, not knowing how long they would be there. Your office was closed and many people were desperately trying to get information by phoning contacts in Guernsey without success. If we had been told of the situation, then the long wait for the replacement aircraft would have been much easier to bear. There was a failure of communication in this instance, something which should be an important part of your customer service.

Produktanmeldelser

Købsdato: 05/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent !

Nuria Arocas

FlyDirect

4 years ago

Happy clients, happy team!

Købsdato: 05/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

Excellent holiday .All questions answered quickly .

Yes we would travel with them again

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review :) This is what we would like to hear, happy clients!

Produktanmeldelser

Købsdato: 04/06/2022

Mr G Burton

Bekræftet af Feefo

4 years ago

Hvad Mr G Burton sagde om FlyDirect:

excellent

easy check in good onboard service although a bit short of goods. lovely short flight .have already booked to go again in september

Nuria Arocas

FlyDirect

4 years ago

Thank you for your feedback. We are happy that your holiday unfolded well and that you had a wonderful time in Majorca. Safe travels in September!

Produktanmeldelser

Købsdato: 05/06/2022

Mr T Leech

Bekræftet af Feefo

4 years ago

Hvad Mr T Leech sagde om FlyDirect:

Fantastic amazing to have a direct flight fromGuernsey

Everything was made easy from booking to travel would definitely use fly direct again. Hoping we will have more destination options down the line. 😊

Nuria Arocas

FlyDirect

4 years ago

Thank you for your 5-star review! We are pleased that your holiday unfolded well and that you had a lovely time in beautiful Majorca. We are already looking into the possibility to add new destinations :)

Produktanmeldelser

Købsdato: 05/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

A few teething problems but great flight.

Great option to flydirect cutting out uk airports. Would like to be able to pre book seats on flight.We were the first flight from guernsey and aurigny made numerous errors on check in. Hopefully...

Læs flere

Nuria Arocas

FlyDirect

4 years ago

Thank you for the constructive feedback and understanding. We couldn't agree more with you, flying direct is the way to go!

Købsdato: 05/06/2022

Pålidelig kunde

Bekræftet af Feefo

4 years ago

The plane did not have refreshments to purchase on the outward leg and very limited on the return. We were delayed by over 3 hours coming home.

Nuria Arocas

FlyDirect

4 years ago

Thank you for your review. We are pleased that you enjoyed sunny Majorca. With regard to the delay, there was a technical problem on the return flight, BA dealt with this as fast as they could and sourced a replacement plane. We genuinely think that is worth delaying the journey in order to keep our clients safe.

Produktanmeldelser

Købsdato: 05/06/2022

Wayne Bulpitt

Bekræftet af Feefo

4 years ago

Hvad Wayne Bulpitt sagde om FlyDirect:

Great first experience

Our first experience of FlyDirect (Guernsey to Palma) and we have been very pleased. Easy to use booking system, quick response to emailed enquiries post booking and excellent flight quality and...

Læs flere

Nuria Arocas

FlyDirect

4 years ago

Thank you for your positive feedback. We are happy that you found FlyDirect easy to use and that you are pleased with the service provided :) We do apologise for the inconvenience caused by the delay, however our top priority is to keep our clients safe at all times.

Produktanmeldelser

Købsdato: 05/06/2022

Har du ikke modtaget en invitation til en anmeldelse?

Se alle medier (187)

Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Læs mere om Feefo

FlyDirect Anmeldelser

MAJORCAFlere anmeldelser af dette produktSe produktwebstedetBrilliantly convenient. Why would you not fly direct!

MAJORCAFlere anmeldelser af dette produktSe produktwebstedetAn expensive flight , but tolerable if it had gone well.

MEDITERRANEO HOTELFlere anmeldelser af dette produktSe produktwebstedetExcellent hotel and food . A wonderful experience for last five years

Msh Mallorca SensesFlere anmeldelser af dette produktSe produktwebstedetlovely hotel but rooms are either up a lot of steps or up a short steep hill so not suitable for anyone with walking difficulties

PUERTO AZUL SUITESFlere anmeldelser af dette produktSe produktwebstedetGreat hotel very clean, fresh towels every day and amazing breakfast. Great location too

MAJORCAFlere anmeldelser af dette produktSe produktwebstedetThere appears to be staff shortages everywhere but the island was lovely.

MAJORCAFlere anmeldelser af dette produktSe produktwebstedetSee earlier comments re flight

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?