Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Miss Louise Ballantyne

Bekræftet af Feefo

5 years ago

Hvad Miss Louise Ballantyne sagde om ExoticDirect:

Quick, helpful, paid claim with no issues at all.

Alec

ExoticDirect

5 years ago

Hi Louise. Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that your claim was processed quickly and that our team were able to help you. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Always simple and stress free renewing

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's good to know that your latest renewal was a simple and stress free process. If we can ever be of any further help or assistance, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Mrs Paula Cole

Bekræftet af Feefo

Porth

5 years ago

Hvad Mrs Paula Cole sagde om ExoticDirect:

Quick and efficient

Website easy to use, got my quote back quickly and experienced no problems setting account up.

Alec

ExoticDirect

5 years ago

Hi Paula, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you found the process of getting a quote online and seeing up your new account to be quick and efficient. If you ever have any questions about your policy, please do let us know and we'll be very happy to assist you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very easy to use we site. Quick and efficient

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's great to know that you found our website to be easy to use and that you were able to set up the new cover you wanted quickly and efficiently. If you ever have any questions, or need our help, please do get in touch and we'll be very happy to assist in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Excellent service

They were quick and reliable when my parrot needed treatment, they paid for the treatments within a month. Well worth insuring you pets with this company

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add comments about your recent experience. We're pleased to hear that our claims team proved to be both quick and reliable when you needed them. If we can be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Miss Joanne Davies

Bekræftet af Feefo

5 years ago

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Hvad Miss Joanne Davies sagde om ExoticDirect:

VERY EASY TO SET TP!

The policy was super easy and quick to set up. I haven't had to make a claim yet (thank god) but I hope if we ever did that the service would be just as easy.

Alec

ExoticDirect

5 years ago

Hi Joanne, Thank you for giving us this positive review and also for adding your comments. It's good to know that you found it quick and easy to set up the pet insurance cover that you wanted. Hopefully you will always have a happy and healthy pet - but if you do ever need to make a claim (or if you ever have any questions about your policy), please do let us know and we'll do everything we can to help. Best regards, The Exotic Direct Pet Insurance Team

Miss Emily Burford

Bekræftet af Feefo

5 years ago

Hvad Miss Emily Burford sagde om ExoticDirect:

Very helpful!

Very happy with the experience I had with Exotic Direct, I spoke to Nathan who was very helpful. Have recommended Exotic Direct to my friend with tortoises!

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you very much for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our service. Thank you also for recommending us to your friends! Kind Regards The Exotic Direct Team

Miss Emily Clarke

Bekræftet af Feefo

5 years ago

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Hvad Miss Emily Clarke sagde om ExoticDirect:

Sweetie bird

They where very well presented I am happy with the sevice

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you for your review and five star rating and great comments regarding our service. Kind Regards The Exotic Direct Team

Mrs Joan Rose

Bekræftet af Feefo

Hastings, East Sussex.

5 years ago

Hvad Mrs Joan Rose sagde om ExoticDirect:

Impossible - Exotic Direct is perfection in itself with wonderful agents!

Everything went well, the service was more than excellent and it was lovely to speak to the agent who actually remembered me and was kind, helpful, explaining everything without hurrying by making...

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Louise

ExoticDirect

5 years ago

Hi Joan, Thank you so much for your lovely review and for rating us with five stars! We are delighted to hear your great comments regarding our excellent service! Thank you very much. I have passed your wonderful review to the customer service team member you spoke with. Kind Regards The Exotic Direct Team

Mr Wesley Smith

Bekræftet af Feefo

5 years ago

Hvad Mr Wesley Smith sagde om ExoticDirect:

Needed help understanding my policy. Helpful and friendly agent made the call quick and easy to know what was happening.

Louise

ExoticDirect

5 years ago

Hi Wesley, Thank you for your review and five star rating! We are very pleased to hear we were able to assist you with your policy and queries. Thank you also for your great comments regarding our friendly service. Kind Regards The Exotic Direct Team