Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very Easy Claim

Very helpful staff

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for leaving us with your positive review. It's great to hear you found our team helpful. We hope you have a great week, The Exotic Direct Claims Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

I was very satisfied with the service I received

I was very satisfied with the way Alec clearly explained what I was purchasing and I was able to arrange cover with the minimum of fuss.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for your great review. It is brilliant to hear your positive comments with regards to our services and straight forward application process. Kind Regards The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Nice easy claim, no fuss, no fine print

This is my 3rd claim for my rat babies, once again everything ran smoothly and they paid all the claim without any fuss :D brilliant service!

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time out of your day to leave us with your positive review. It's great to hear that we could help with your rat babies claims and that you found the service brilliant. We hope you have a great week, The Exotic Direct Claims Team.

Mrs Vyvia Gadhgadhi

Bekræftet af Feefo

5 years ago

Hvad Mrs Vyvia Gadhgadhi sagde om ExoticDirect:

The service was very good, the staff was very helpful,

I gave this rating as I'm happy with the service provided

Alec

ExoticDirect

5 years ago

Hi Vyvia, Thank you for giving us this positive review and also for confirming that you are happy with the level of service our team were able to provide you with. If you ever have any questions about your policy, or need our assistance with anything, please do get back in touch and we'll be very happy to help in any way that we can. Best regards, The Exotic Direct Pet Insurance Team.

Mr Norman Ashton

Bekræftet af Feefo

5 years ago

Hvad Mr Norman Ashton sagde om ExoticDirect:

Very helpful easy talk to understand

Alec

ExoticDirect

5 years ago

Hi Norman, Thank you for giving us this positive review and also for adding your comment.If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mr Barker & Mrs Barker

Bekræftet af Feefo

5 years ago

Hvad Mr Barker & Mrs Barker sagde om ExoticDirect:

Trouble free

No problem and fuss free.

Alec

ExoticDirect

5 years ago

Hello Mr & Mrs Barker, Thank you for giving us this positive review and letting us know that your latest renewal was trouble free. If you ever have any questions about your policy, or if we can be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Miss Megan Berry

Bekræftet af Feefo

5 years ago

Hvad Miss Megan Berry sagde om ExoticDirect:

Perfect for my pet parrot great company

Alec

ExoticDirect

5 years ago

Hi Megan, Thank you for giving us this positive review and also adding your comments. It's great to know that you're happy with everything. If we can ever be of any further help or assistance please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Ms Jane Ward

Bekræftet af Feefo

5 years ago

Uploadede medier

Se alle medier (2)

Hvad Ms Jane Ward sagde om ExoticDirect:

Excellent customer service

Would highly recommend this company

Alec

ExoticDirect

5 years ago

Hello Jane, Thank you for giving us this positive review and also for adding your comments. It's great to know that you're happy with the customer service we have provided you with and also that you feel able to recommend us to others - that's a huge compliment! If you ever have any questions about your policy, or if we can assist in any other way, please do get back in touch and . we'll be very happy to help Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

First class... fantastic from start to finish

Couldn't of been happier not just with the healthly beautiful savannah monitor I purchased from them but with my entire experience from beginning to end. Ordering from the website is quick..easy &...

Læs flere

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review - but we just wanting to point out that we (Exotic Direct) are a pet insurance provider and not a pet retailer. Is it possible there has been some confusion about who you thought you were leaving a review for? Hopefully you are also happy with the pet insurance product you purchased for your beautiful savannah monitor - if you ever have any questions about your pet insurance policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

They were excellent. They answered all of my questions. 10/10

They were excellent. They answered all of my questions and explained ( in great detail) what I needed to know plus the price was great. Well done EXOTICPETS.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. It's good to know that we were able to answer all of your questions and that you were happy with the price. If you ever have any further questions, or need our help in any other way, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team