I wouldn't use any other pet insurer. I have had to make two claims and it was straight forward and an easy process. Thank you!
Imane
ExoticDirect
4 years ago
Hello,Thank you for rating us 5*s!The picture is the best part of your feedback :) your rabbit looks so cute :).Thank you for taking the time to review us, we are very happy that this little bunny is back in shape.Please let us know if you need any assistance in the future.Kind regardsThe Exotic Direct Team
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Mrs Angela Brown
Bekræftet af Feefo
4 years ago
Hvad Mrs Angela Brown sagde om ExoticDirect:
Thats the tortoise covered!
All ok so far! Just taken the policy so hopefully it will not disappoint
Imane
ExoticDirect
4 years ago
Hello Mrs Angela,Thank you for rating us 5*s!We are very grateful to hear that you have decided to insure your pet tortoise with us.Please let us know if you need any assistance with your policy in the future.Kind regardsThe Exotic Direct Team
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Ms Tracey Howitt
Bekræftet af Feefo
4 years ago
Hvad Ms Tracey Howitt sagde om ExoticDirect:
You are perfect. Can't say anything other
Imane
ExoticDirect
4 years ago
Hello Tracy,Thank you for rating us 5*s!We are very happy to hear that you are satisfied with our customer service.Kind regardsThe Exotic Direct Team
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Good service and we opted for an automatic renewal. Thank you
Good friendly service and very pleasant to deal with
Imane
ExoticDirect
4 years ago
Hello ,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your experience with us.Kind regardsThe Exotic Direct Team
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Miss Tracy Hajiyianni
Bekræftet af Feefo
4 years ago
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Hvad Miss Tracy Hajiyianni sagde om ExoticDirect:
Exceptional Insurers
Feel very reassured having my birds insured with you. Your call handlers are helpful and supportive. Your claim process when needed has been prompt and remarkably this year my monthly payments have...
Læs flere
Mia
ExoticDirect
4 years ago
Good morning Tracy,
We are so happy to have been able to help with your gorgeous birds! Thank you for the lovely picture and for taking the time to review!
Kind regards, the Exotic Direct Team.
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Pålidelig kunde
Bekræftet af Feefo
4 years ago
Always amazing service
Always amazing service with my 3 Ferrets, always paid in good time and friendly staff
Mia
ExoticDirect
4 years ago
Good morning,
We are so happy to hear we have been able to help with your ferrets, thank you so much for taking the time to review!
Kind regards, the Exotic Direct Team.
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Miss Charlotte Potter
Bekræftet af Feefo
Essex
4 years ago
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Hvad Miss Charlotte Potter sagde om ExoticDirect:
Great
Not used them yet, and hope we don't have to but great piece of mind.
Everything was very quick and arranged my payment date for next month
Mia
ExoticDirect
4 years ago
Good morning Charlotte,
We are happy to be able to offer you some peace a of mind, thank you so much for taking the time to review!
Kind regards, The Exotic Direct team.
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Mr Phil Manning
Bekræftet af Feefo
4 years ago
Hvad Mr Phil Manning sagde om ExoticDirect:
Great service
Great service glad I have pet insurance with you, settled quickly
Mia
ExoticDirect
4 years ago
Good morning,
We are happy to hear you have been able to join us and are happy with our service. Thank you so much for taking the time to review!
Kind regards, The Exotic Direct Team.
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Mrs Christine Nichols
Bekræftet af Feefo
4 years ago
Hvad Mrs Christine Nichols sagde om ExoticDirect:
Happy with my service
Spoke to a lady about pet insurance she was very helpful answered all my questions so was happy to go ahead with the policy and said i could call if i had ant more questions
Mia
ExoticDirect
4 years ago
Good morning Christine,
We are so happy to hear we were able to resolve your questions and that you have been able to join us, thank you so much for taking the time to review!
Kind regards the Exotic Direct team.
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Miss Charlie Sievewright
Bekræftet af Feefo
4 years ago
Hvad Miss Charlie Sievewright sagde om ExoticDirect:
Lovely people very helpful and quick service
Imane
ExoticDirect
4 years ago
Hello Charlie,Thank you for rating us 5*s!We are very grateful to hear that you enjoyed your customer service experience with us.Kind regardsThe Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.