I have ferrets which are classed as exotic and have been with Exotic Direct for a few years now. Very helpful and friendly staff who provide excellent customer service. Would definatley recommend...
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Sarah
ExoticDirect
7 years ago
Dear Hannah,
Thank you for taking the time to leave your lovely review,
We are very happy to hear that find our customer service excellent and friendly, we really appreciate these comments!
Kind Regards,
The Exotic Direct Team
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TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Simple and easy process
Sarah
ExoticDirect
7 years ago
Dear Shanon,
Thank you very much for your review, we are pleased to hear that you found our process easy and simple.
Thank you taking the time to leave your review,
Kind Regards,
The Exotic Direct Team
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Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Excellent renewal good straightforward insurance company
Exotic direct have always looked after my animals and I’ve never had an issue with them... the renewal process was smooth and I experienced no problems, many thanks
Sarah
ExoticDirect
7 years ago
Dear Roger,
Thank you very much for taking the time to leave your review, we are happy to hear that you found our renewal process smooth with no issues.
If you do ever need us in the future please do not hesitate to contact us!
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TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Simple and easy, was able to pay my annual premium via BACS, hassle free. Highly recommended.
Louise
ExoticDirect
7 years ago
Hi Alison,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are so pleased to hear your great comments regarding our easy payment system. It is also brilliant to hear you would recommend us, thank you!
Kind Regards
The Exotic Direct Team
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Del
Pålidelig kunde
7 years ago
Fine
All went well and the renewal was seamless
Sarah
ExoticDirect
7 years ago
Hi there,
Thank you very much for taking the time to leave your review, we are happy to hear that you found the renewal process seamless!
King Regards,
The Exotic Direct Team
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Del
Pålidelig kunde
7 years ago
Because you provide great service
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is brilliant to hear that you have found our service to be great, thank you!
Kind Regards
The Exotic Direct Team
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Del
Pålidelig kunde
7 years ago
not much to write as haven't made any claims so far!
so far, I've felt the service is good
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear that you have found our service to be good. Although you haven't yet needed to make a claim, we hope our cover provides you with peace of mind.
Kind Regards
The Exotic Direct Team
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Del
Pålidelig kunde
7 years ago
Handled my claim efficiently.
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
We are delighted to hear your great comments regarding our efficient claim process.
Kind Regards
The Exotic Direct Claims Team
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Del
TC
Trusted Customer
7 years ago
Hvad Trusted Customer sagde om ExoticDirect:
Our policy auto-renewed which was great.
Louise
ExoticDirect
7 years ago
Hi Robin,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear you are happy with your automatic renewal.
Kind Regards
The Exotic Direct Team
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Del
Pålidelig kunde
7 years ago
Luckily have not had to make a claim
Louise
ExoticDirect
7 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with 5 stars!
It is great to hear that your pet(s) have not been unwell so you have not had to claim but we hope it does provide you with peace of mind if you ever did need to use your cover if your pet(s) became unwell.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.