Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Happy Birds!

Very friendly, helpful employees! My cockatiels and I are very thankful for all the help and support from Exotic Direct!

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and also for taking the time to add your nice comments. We were all very pleased to learn that you're happy with the help and support we've been able to provide you (and your cockatiels) with. If you ever have any questions about your policy, or if we can help with anything else in the future, please do let us know. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

They are good and cheap

Alec

ExoticDirect

6 years ago

Hi Stuart, Thank you for leaving us this positive review and for taking the time to add your comments. We were please to read that you're happy with everything, including the price. If you every have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Yes to buying again

Alec

ExoticDirect

6 years ago

Thank you for leaving us this positive review and for taking the time to add your comments. It's great to know you're happy with everything. If you every have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Claim for my ferret

Went really well

Alec

ExoticDirect

6 years ago

Thank you for leaving us this positive review and for taking the time to add your comments. It's great to know you're happy with how your claim went. If you do ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Easy

Easy and efficient renewal process

Alec

ExoticDirect

6 years ago

Thank you for leaving us this positive review and for taking the time to add your comments. It's great to know you're happy with your latest renewal. If you do ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

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Hvad Trusted Customer sagde om ExoticDirect:

Safer to have jazz insured

Louise

ExoticDirect

6 years ago

Hi Agnes, Thank you for your review and five star rating! We are pleased to hear that our cover has provided you with peace of mind. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Very happy with our pet insurance for our Congo African grey parrot

Sarah

ExoticDirect

6 years ago

Hi Sandra, Thank you so much for your lovely review, we are glad to hear that you are happy with your pet insurance! Thank you for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

Leeds

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

The best bird cover around.

Great cover 10/10 i have never made a claim in 4 years but i know everything is covered if i do.

Sarah

ExoticDirect

6 years ago

Hi Paul, Thank you very much for your taking the time to leave your review, we are happy to hear that you find our cover great! If you do ever need us in the future, you know where to find us! Kind Regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Great Service

They were really helpful and sympathetic, made a difficult time a bit easier.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to send us your positive review. At Exotic Direct we understand how difficult it can be losing a pet so our aim is to make the process as easy as possible for you. Best wishes, Exotic Direct.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Alex,was very polite. He explained the different policies we could have to insure our new pet. Very happy with the service Alex provided.

Sarah

ExoticDirect

6 years ago

Hi Julie, Thank you very much for your positive review, we are glad to hear that you had a great service from our customer service executive Alec, and we will be happy to pass these comments on for you! If there is anything else you need from us please do not hesitate to contact us. Kind Regards, The Exotic Direct Team