Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

Kingston upon Hull, East Riding of Yorkshire

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent service

I've had my Parrots insured for many years. On the occasions I've had to make a claim the application has gone through swiftly. When I had to change the policy holders name from my ex husband's to...

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Alec

ExoticDirect

6 years ago

Hi Susan, Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you've received excellent service from us when you've need our help in the past and also that you wouldn't consider any other insurance company to take care of your parrots - we're all very flattered! If you do ever have any questions about your policy, or if we can assist you in any other way, please give us a call and we'll be very happy to help. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Easy straight forward and no hassle

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you found everything to be straight forward and also hassle free. If you ever have any questions about your policy, or if you need our help with anything else, please do give us a call. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

The website was easy to navigate. I did however get some help from another customer

Alec

ExoticDirect

6 years ago

Hi Amanda, Thank you for giving us this positive review. It's great to know you're happy with our website. If you ever have any questions about your policy or need our assistance with anything else, please do get in touch. Best regards, The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Uploadede medier

Se alle medier (2)

Definitely recommend. Fantastic service, provides peace of mind

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your lovely review! We are happy to hear that you have peace of mind with us and that you thought our service was fantastic. Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Straightforward.

Straightforward to renew.

Sarah

ExoticDirect

6 years ago

Hi Damian, Thank you very much for taking the time to leave your review, we are happy to hear that you found our renewal process straightforward! Kind Regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Easy and quick service lots of advice throughout

Alec

ExoticDirect

6 years ago

Thank you giving us this positive review. It's great to know that you're happy with the service we provided and that we were also able to provide the information you needed. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Calcium for Torts

Brilliant for our tortoise Elvis

Sarah

ExoticDirect

6 years ago

Hi Naomi, Thank you very much for taking the time to leave your review, we are glad to hear that you are happy with your policy for Elvis! Kind Regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Fast delivery, great quality

Sarah

ExoticDirect

6 years ago

Hi Emily, Thank you for taking the time to leave us a 5 star review for Exotic Direct! If you need us at all in the future please do let us know. Kind Regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent service.

Friendly and professional, questions answered promptly and understandable explanations given.

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and for taking the time to add your comments. It's great to know that you're happy with the service we provide and that we've been able to fully answer/explain the questions you had when you contacted us. If you ever need any further help or assistance with your policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Happy Customer

Had a query I could not find in the FAQ so sent email through contact us and got a respsonse same day with helpful information. I did not need to reply but was given the option and to the same...

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Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for your 5* Review. We are very happy to hear that you are now insured with us and found our service to be useful, friendly and professional. I would also like to apologise for the lateness of the reply to this review! Kind regards, The Exotic Direct Team.