Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Brilliant

Great to deal with an d friendly staff

Nathan

ExoticDirect

6 years ago

Hello Christine, Thank you so much for rating us 5*s. We are very happy to hear that you had a good experience with our staff. Kind regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Good service would recommend to anyone with a pet

Nathan

ExoticDirect

6 years ago

Hello Carl, Thank you so much for rating us 5*s. We are happy to hear that you would recommend us and that you found the service to be good. Kind regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent price excellent policy

Nathan

ExoticDirect

6 years ago

Hello Sarah, Thank you so much for rating us 5*s. We really appreciate your kind words. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Good service I would prefer faster delivery.

As straight forward as I expected. Claim was met less excess. Did take a little while but we r living in unusual times. Claim included a bill from another vet due to Coronavirus, but was necessary.

Hayley

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your positive review and for your feedback regarding our timescales. Our claims processing times have taken a slight knock recently but we are working very hard to get back to our usual level of service. We hope you have a lovely day, The Exotic Direct Claims Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent service.

Quick. Easy. Paid claim in full.

Hayley

ExoticDirect

6 years ago

Hi Sabina, Thanks for taking the time to leave your 5 star review and for your positive comments. It is great to hear your claim was hassle free! We hope you have a lovely day, The Exotic Direct Claims Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Very helpful lady on the phone ensuring my tortoise had the best cover

Easy to get through, very helpful, I feel happy now that I have the right insurance for my tortoise. Was actually easier to phone than do online.

Louise

ExoticDirect

6 years ago

Hi Sandra, Thank you for taking the time to leave us your review and for rating us with five stars! It is brilliant to hear from you regarding our helpful service and we are pleased to have been able to assist you in selecting the best cover for you and your tortoise! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Responsive, expert advice.

Responsive, expert advice given about an exotic bird.

Louise

ExoticDirect

6 years ago

Hi Ken, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your great comments regarding our customer service, thank you very much! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

It is always a pleasure dealing with ed for which i a, bery hrateful x

Louise

ExoticDirect

6 years ago

Hi Robert, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear your comments regarding us at Exotic Direct, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Very professional

I was treated in a very professional way and helped to claim

Hayley

ExoticDirect

6 years ago

Hi Mrs Johnson, Thank you so much for taking the time to leave your positive review. It is lovely to hear that you found us professional and that we could help you when it came to claiming. We hope you have a great day! The Exotic Direct Claims Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent customer service, everything was fully explained and Sarah the agent made sure that the product was exactly what I was looking for. I would recommend Exotic Direct

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your comments regarding our helpful customer service and will pass your lovely comments on to Sarah, thank you! Kind Regards The Exotic Direct Team

Pålidelig kunde

6 years ago

Thanks 😊