Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,994 anmeldelser

Trusted Customer

Bekræftet af Feefo

Sandown isle of wight

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent service. Would highly recommend

Alec

ExoticDirect

6 years ago

Hi Linda, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you're happy with the service we provided you with and also that you feel able to recommend us to others. If we can ever be of any further help or assistance, please do not hesitate to get in touch. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Easy to use

Simple website

Louise

ExoticDirect

6 years ago

Hi Michelle, Thank you for your review and five star rating! We are pleased to hear your positive comments regarding our easy to use website, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

EX4 4EU

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

absolutely fantastic team at exotics direct please read my review

Well I found exotics direct amazing they were polite and professional they are really good value for money and the more pets you have on the policy the more discount you get I got a wonderful deal...

Læs flere

Louise

ExoticDirect

6 years ago

Hi Philip Thank you so much for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your wonderful comments regarding our policies, customer service and claims team. It is lovely to hear that we have been able to assist you when needed and that our cover provides you and your pets with reassurance and piece of mind. Thank you again, your review is really great to hear and has been passed on to all the team. Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Excellent service

Very easy to set up insurance for my parrot and documents emailed immediately, would highly recommend this company.

Louise

ExoticDirect

6 years ago

Hi Bobbie, Thank you for your review and for rating us with five stars! We are delighted to hear your great comments regarding our easy application process and efficient service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Easy Peasy

Not much of an experience as i didn't even have to do anything :)

Louise

ExoticDirect

6 years ago

Hi Marc, Thank you for taking the time to review us and for rating us with five stars! We are very pleased to hear your "Easy Peasy" comments and are happy to hear our processes are stress free and straight forward, thank you :) Kind Regards The Exotic Direct Team

Trusted Customer

Bekræftet af Feefo

Eastbourne

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Helpful, informative, professional

Louise

ExoticDirect

6 years ago

Hi Janet, Thank you for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our helpful, informative & professional service, thank you! Kind Regards The Exotic Direct Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent

Very quick and helpful.

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for the 5* Review. We really appreciate the feedback. Kind regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

6 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Fair price

Really easy to use. An fair prices.

Nathan

ExoticDirect

6 years ago

Hello Stephanie, Thank you so much for rating us 5*'s. We Really Appreciate your comments. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Very knowledgable and nothing too much trouble excellent

Knowledgeable and helpful

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for rating us 5*'s. We really appreciate the lovely comments you have left for us! Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

6 years ago

They paid out the claim in full and also paid a death benefit as included on the policy as we unfortunately had to say goodbye to our Pygmy Hedgehog. The claim was completely hassle free and would...

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Hayley

ExoticDirect

6 years ago

Hi there, Thank you so much for taking the time to leave your positive review. We understand that losing a pet is extremely difficult so it is our aim to make claiming as hassle free as possible. Our usual process when receiving claims it to send an email to acknowledge receipt so we are sorry to hear that on this occasion you did not receive your email. We hope you have a lovely day, The Exotic Direct Claims Team.