Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af ExoticDirect

Viser alle 1,995 anmeldelser

Mr Martin Booker

Bekræftet af Feefo

Kent

5 years ago

Hvad Mr Martin Booker sagde om ExoticDirect:

Very quick to deal with nice to speak to a person rather than machine

Very quick on updating and changing my policy

Nathan

ExoticDirect

5 years ago

Hello Martin, Thank you so much for rating us 5*s. We really appreciate the time taken to write us a review. Kind regards, The Exotic Direct Team.

Mr Carl Thornhill

Bekræftet af Feefo

5 years ago

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Hvad Mr Carl Thornhill sagde om ExoticDirect:

Wouldn't go anywhere else

Nathan

ExoticDirect

5 years ago

Hello Carl, Thank you so much for rating us 5*s! Love the picture also! Kind Regards, The Exotic Direct Team.

Mrs Gloria Froom

Bekræftet af Feefo

Preston lancs

5 years ago

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Hvad Mrs Gloria Froom sagde om ExoticDirect:

Good quality and value

Just planted today came on time and seeds look great quality

Alec

ExoticDirect

5 years ago

Hi Gloria, Thank you for this positive review - however, I do wonder if there has been some confusion as Exotic Direct are a Pet Insurance company (and not a supplier of seeds?). If you'd like an opportunity to update your review, then the link in the emails from Feefo should allow you to do this. Should you have any questions about your Pet Insurance policy with Exotic Direct, please do give us a call on 0345 982 5505 and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Don’t hesitate!

Excellent service. This was recommended to me for insuring my rescue parrot. Vital if you have an exotic pet

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for adding such nice comments. It's great to know that we've been able to provide you with an excellent service and also a product which is useful to you (and your rescue parrot). Should you ever have any questions about you pet insurance policy, please do give us a call on 0345 982 5505 and we'll be very happy to assist you. Best regards, The Exotic Direct Team

Miss Kellie Sutton

Bekræftet af Feefo

5 years ago

Hvad Miss Kellie Sutton sagde om ExoticDirect:

Great cover for a great price

I received my renewal via post, and was told that if I had no issues, just to leave it to Exotic direct to do the rest, the price has increased slightly, but I assume this is to be expected - and I...

Læs flere

Alec

ExoticDirect

5 years ago

Hi Kellie, Thank you for giving us this positive review. We were all really pleased to read that you're happy with this years renewal and that we've been able to provide you (and your tortoises) with a good level of cover, at a price you're happy with. Should you ever have any questions about your policy, please do not hesitate to contact us and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Pålidelig kunde

Bekræftet af Feefo

6 years ago

Excellent advice and great service given in a non pushy way

Excellent service. Helpful customer service. Listened to my requirements and acted upon them.

Nathan

ExoticDirect

5 years ago

Hello, Thank you for rating us 5*s! It is lovely to hear that you found the service to be of excellent standard and that the customer service staff where able to meet your requirements. Kind regards, The Exotic Direct Team.

Pålidelig kunde

5 years ago

Just continue to be excellent

Trusted Customer

Bekræftet af Feefo

5 years ago

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Hvad Trusted Customer sagde om ExoticDirect:

So quick and simple to set up cover for my parrot and now have the peace of mind that if we need it it there recommend them to anyone that has parrots

Nathan

ExoticDirect

5 years ago

Hello Mark, Thank you for taking the time to write us a 5* review. We really appreciate it, happy to hear that the process was a quick and simple one. Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Easy process. Bunny's been with ED for 10 yrs - that says it all!

Pleasure to deal with. So pleasant on the phone. Efficient service.

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for the 5* review. Happy to hear that the process is easy and that our staff are pleasant to speak with! Kind regards, The Exotic Direct Team.

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Helpful and easy service

Straightforward and easy to use the website

Nathan

ExoticDirect

5 years ago

Hello, Thank you so much for rating us 5*s. Very happy to hear that you found the website easy to use and that it was straightforward. Kind regards, The Exotic Direct Team.

Trusted Customer

Bekræftet af Feefo

5 years ago

Hvad Trusted Customer sagde om ExoticDirect:

Happy to continue for another year, great company

Nathan

ExoticDirect

5 years ago

Hello Anna, Thank you for rating us 5*s. Happy to have you with us for another year, thank you for your kind words! Kind regards, The Exotic Direct Team.