Staff are very friendly and helpful. However, let down badly by the company. Despite poor location of some hotels and disappointing lack of time at each destination it was a good holiday up until...
The night flight to Melbourne was exhausting and the inability to go to your room at the hotel compounded it. The hotel in Adelaide was between a sex shop and a massage shop was the wrong position...
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Alex Helsby
Distant Journeys
9 years ago
Thank you for your feedback and for discussing your holiday on your return. Please be assured that we review all the feedback from the detailed questionnaires our guests complete at the end of their holiday, and we use the hotel ratings and comments to assist us with making decisions on which hotels to use in future. Thank you again for your comments, which will be used to improve future holiday experiences.
We unfortunately had to leave the tour after 1 week due to a fall in Queenstown, the London team were so helpful and supportive during this difficult time and I would like to thank them very much...
Very helpful and friendly, easy to get information needed, Looked after throughout the booking process and kept informed at all times. I booked 18 months ahead of our trip and was made to feel...
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