Very efficient and friendly, catering for our individual needs and willing to tailor the trip to our specifications. We have already recommended Distant Journeys to many of our friends. We were kept...
Contact made by phone and email and staff very knowledgeable and helpful. All documentation easy to read and understand. Staff helped with additional requests.
The team was excellent for the time they took my booking up to the departure date, every time I contacted they were very helpful and attended any question/problem I had.
I will definitely recommend...
Although the UK office very very good and helpful, the holiday did not live up to our expectations.
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Alex Helsby
Distant Journeys
9 years ago
Thank you for your detailed feedback and for taking the time to speak with me today to discuss all the elements you highlighted in your report. Your feedback is very important to us, and your helpful suggestions will certainly be used to help us develop and improve our future tours. In particular we will look into how we can offer our guests the flexibility to opt out of taking an included excursion should they wish. With best wishes, the Distant Journeys team.
The service I got was great, the people I dealt with were knowledgable and very helpful.
Produktanmeldelser
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Hayward
9 years ago
Købsdato: 15/01/2016
Hvad Hayward sagde om Distant Journeys:
We did indeed post feedback on tripadvisor forum and distant journeys phoned to thank us and ask if they could use our comments on their site. We agreed.
Excellent efficient office staff. Received our documents and noticed the DOB on the ETA Visa was wrong. Phoned them up and a brand new one arrived in the post the next morning. Couldn't ask for...
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