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Thank you for taking the time to share such a detailed account of your tour. We are sorry to learn that your experience fell so far short of your expectations, and we regret that you feel the tour did not reflect the standard or value you had anticipated when you booked. We regret that some of the planned visits were missed owing to closures, and that you found several of the hotels to be of a poor standard, with limited facilities and few options for meals on arrival or before departure. We are also sorry that you were left to find your own food on a number of occasions, and that you felt your Travel Director and Coach Driver did not offer the local knowledge, guidance and professionalism you had a right to expect. We are pleased, at least, that a couple of the Local Specialists engaged you with their presentations. Your remarks regarding the way in which the tours are described and marketed are likewise noted, and we shall share your observations with our Operations Department so that hotel standards, the planning of stops and the information given to guests may be reviewed carefully. Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.

Thank you very much for taking the time to share such warm and enthusiastic feedback. It is genuinely rewarding to learn that you found the tour so well planned, and that the hotels and the Optional Excursions met with such approval throughout your journey. We are also pleased that your Travel Director and Coach Driver made such a strong impression, and that their friendliness, care and patience contributed to such a close and happy group. It is touching to hear that parting company at the end of the tour was a source of regret, as this is often the surest sign of a journey well shared. We would warmly welcome the opportunity to host you again in the future.

Thank you for taking the time to share such a warm, thoughtful account of your month-long journey. It is genuinely rewarding to learn that you had such an enjoyable experience as a solo traveller, and that your Travel Director's local knowledge, enthusiasm and care for everyone on the coach made the trip so exceptional. We are also pleased that you found the Optional Excursions suited to a range of guests, and that having the logistics arranged for you allowed you to concentrate fully on enjoying your time away. We appreciate your recommendation. We would warmly welcome the opportunity to host you again in the future.

Thank you for taking the time to share such a detailed, candid account of your tour. We are sorry to learn that, having travelled with us on several previous occasions, you found this itinerary disappointing by comparison, and we appreciate your frank comparison with your earlier experiences. We regret that the pace felt so relentless, and that the Optional Excursions seemed expensive, leaving you with a long period of unstructured time in the city if you chose not to join them. We also appreciate how stressful the absence of airport transfers can be for guests who are tired after a long flight, and we recognise that the lack of walking tours with Local Guides diminished the experience for you. It is disappointing that some of the hotels were so remote, making meals difficult to find, and that the included first dinner did not meet your expectations. Your remarks about the Travel Director's commentary, and about the limited time available to become acquainted with fellow guests, are also well taken. We are pleased, nonetheless, that you enjoyed the weather and the sights of the cities you visited. We shall share your comments with our Operations Department so that the pace of the tour, the value of the optional experiences and the choice of hotels may be reviewed carefully. Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfying experience in the future.

Thank you for taking the time to share such a warm, engaging account of your tour. It is genuinely rewarding to learn that the process from booking through to touring was so smooth, and that your Travel Director made such a determined effort to ensure that your experience was a memorable one. We are also pleased that you valued the opportunity to meet fellow travellers from other parts of the world, and that the history, architecture and preservation of heritage in each country made such a strong impression. We appreciate your candid remark that the hotels were not the finest, and we are encouraged that you nonetheless found them clean and conveniently placed for shops, restaurants and transport. It is gratifying to know that you regarded the tour as good value for money. We would warmly welcome the opportunity to host you again as you continue to explore more of Europe.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Travel Director so impressive, and that his organisation, professionalism and attention to detail made such a positive contribution to your journey. We appreciate your observation that a little more time at each location would have been welcome. This is a helpful point, and we shall share it with our Operations Department so that the pace of the tour may be considered carefully. We shall also be sure to pass on your kind words to the colleague concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a lively and engaging account of your tour. It is genuinely rewarding to learn that you found the trip amazing, that you were so pleased with the hotels, and that your tour director made such a strong effort to ensure you enjoyed every moment. We are also pleased that the itinerary left you with such a wealth of impressions, even if it took some days to absorb them fully. We appreciate your candid remarks regarding the amount of coach travel on motorways and the level of fitness required for the walking, and we are grateful that you have offered such practical advice for future guests. We shall be sure to pass on your kind words to the team members concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be good value and so well planned. We shall be sure to pass on your kind words to the on-the-road team members concerned, and we would warmly welcome the opportunity to host you again in the future.

Thank you very much for taking the time to share such a detailed account of your experience. We are sorry to learn of the difficulties you encountered, and we appreciate how tiring the journey must have been following the change to your flights, particularly after such a long day of travel. We regret that the arrangements for your room at the hotel in Casablanca were not confirmed as you had requested, and that you were asked to pay a charge on arrival. It is disappointing that your request has not yet been resolved, and we apologise for the frustration and inconvenience this has caused. We would be grateful if you would send an email to globalguestrelations@ttc.com so that we may investigate the matter promptly. We also regret that the length of the coach journeys without an onboard toilet was uncomfortable, and that the shower fitting at one of the hotels failed in such an unpleasant manner. We shall share these observations with our Operations Department so that they may be considered carefully. We are pleased that you found your Travel Director and Coach Driver so delightful. Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.