Our guide *Personal information removed by Feefo* was amazing His organization professionalism and attention to detail was amazing
Produktanmeldelser
Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found your Travel Director so impressive, and that his organisation, professionalism and attention to detail made such a positive contribution to your journey.
We appreciate your observation that a little more time at each location would have been welcome. This is a helpful point, and we shall share it with our Operations Department so that the pace of the tour may be considered carefully. We shall also be sure to pass on your kind words to the colleague concerned, and we would warmly welcome the opportunity to host you again in the future.
The trip was amazing. Don’t expect fancy hotels but everywhere we stayed was wonderful. Be prepared to see a lot in a whirlwind tour. We have been home a few days and are still trying to get our...
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Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share such a lively and engaging account of your tour. It is genuinely rewarding to learn that you found the trip amazing, that you were so pleased with the hotels, and that your tour director made such a strong effort to ensure you enjoyed every moment. We are also pleased that the itinerary left you with such a wealth of impressions, even if it took some days to absorb them fully.
We appreciate your candid remarks regarding the amount of coach travel on motorways and the level of fitness required for the walking, and we are grateful that you have offered such practical advice for future guests. We shall be sure to pass on your kind words to the team members concerned, and we would warmly welcome the opportunity to host you again in the future.
Købsdato: 09/09/2026
0
Del
Pålidelig kunde
Bekræftet af Feefo
19 days ago
Good value
Produktanmeldelser
Mantombi
Costsaver
18 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the tour to be good value and so well planned. We shall be sure to pass on your kind words to the on-the-road team members concerned, and we would warmly welcome the opportunity to host you again in the future.
TAP changed our flights to 1 day before our scheduled departure. Costsaver offered me a free night hotel for a double bed room. I called to confirm 2 beds and costsaver said they would email the...
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Produktanmeldelser
Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share such a detailed account of your experience. We are sorry to learn of the difficulties you encountered, and we appreciate how tiring the journey must have been following the change to your flights, particularly after such a long day of travel.
We regret that the arrangements for your room at the hotel in Casablanca were not confirmed as you had requested, and that you were asked to pay a charge on arrival. It is disappointing that your request has not yet been resolved, and we apologise for the frustration and inconvenience this has caused. We would be grateful if you would send an email to globalguestrelations@ttc.com so that we may investigate the matter promptly.
We also regret that the length of the coach journeys without an onboard toilet was uncomfortable, and that the shower fitting at one of the hotels failed in such an unpleasant manner. We shall share these observations with our Operations Department so that they may be considered carefully.
We are pleased that you found your Travel Director and Coach Driver so delightful. Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.
The bus driver’s skill and general attitude were appalling. On numerous occasions he left the coach in dangerous positions and was late on occasions to collect the group, completely unprofessional....
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Produktanmeldelser
Mantombi
Costsaver
18 days ago
Thank you for taking the time to share such a detailed account of your tour. We are sorry to learn that your experience fell so far short of your expectations, and we regret that the itinerary, the standard of the hotels and the conduct of the tour proved so disappointing.
We regret that the morning visit to Boston did not coincide with the opening hours of the places you had been promised, that the resort at Hyannis was winding down for the season, and that several attractions were closed or left you without adequate guidance. We are also sorry that you found the hotels damp, dirty and unsuitable, and that you felt the Coach Driver and Travel Director did not work together as a team or provide the level of safety, professionalism and local knowledge you rightly expected. Concerns of this nature are taken very seriously. We are pleased, at least, that the scenery in Vermont and New Hampshire made such a strong impression.
We can confirm that we received your email, and we hope that the resolution was to your satisfaction. We shall also share your observations with our Operations Department so that scheduling, hotel selection and the performance of the tour may be reviewed carefully.
Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.
1. Hotels with no elevators, guests required to carry their bags upstairs/downstairs 2. Hotels out of town 3. Expensive Optional Dinners - below average...
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Produktanmeldelser
Mantombi
Costsaver
18 days ago
Thank you for taking the time to share your suggestions. We are sorry that several aspects of the tour fell short of your expectations, and we appreciate the clarity with which you have set out your concerns.
We regret that some of the hotels were without lifts, obliging guests to carry their luggage up and down stairs, and that a number of the properties were located some distance from the town centres. We also note your view that the optional dinners were expensive and did not offer good value for the quality of the food. Your comment regarding the pace of the morning departures, which left insufficient time to use the facilities after breakfast, is likewise well taken, and we are sorry that this caused discomfort for guests.
These are constructive and practical observations, and we shall share them with our Operations Department so that hotel selection, the pricing and quality of optional dinners and the timing of morning schedules may be reviewed carefully.
Thank you again for your candour, and we hope to have the opportunity to offer you a more satisfactory experience in the future.
Good value for your money.
Friendly and knowledgeable staff
Produktanmeldelser
Mantombi
Costsaver
18 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found the Best of the Balkans tour an awesome experience, and that the itinerary suited you so well. We are also pleased that you regarded the tour as good value for money, and that your Travel Director was so friendly, helpful and knowledgeable. We would warmly welcome the opportunity to host you again in the future.
*Personal information removed by Feefo* and *Personal information removed by Feefo* both did an outstanding job in providing services during the entire trip. Both were professional and helpful and...
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Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share your feedback. It is genuinely rewarding to learn that you found most of the hotels to be good choices, and that you enjoyed all of the sites included in the tour. We are also pleased that both our Travel Director and Coach Driver, who looked after you throughout the trip, were so professional and helpful, and that their care contributed so much to your enjoyment. We would warmly welcome the opportunity to host you again in the future.
*Personal information removed by Feefo* our tour guide was incredible. Her knowledge of places, culture and history is amazing.
*Personal information removed by Feefo*, our bus driver was terrific...
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Produktanmeldelser
Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share such generous feedback. It is genuinely rewarding to learn that you found the tour so memorable, and that your Travel Director's knowledge of the places, culture and history made such a strong impression. We are also pleased that your Coach Driver was so helpful, and that you found the coach spotless, the hotels very good and the destinations beautiful. We appreciate your remark about breakfast, which we hope contributed to the ease of your journey. We would warmly welcome the opportunity to host you again in the future.
Købsdato: 28/09/2026
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EB
Ellen Barrett
Bekræftet af Feefo
AUS
20 days ago
Hvad Ellen Barrett sagde om Costsaver:
Was an excellent tour and *Personal information removed by Feefo* was very knowledgeable. Some motels were what we paid for the price. If we wanted better we would have booked a different company for...
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Produktanmeldelser
Mantombi
Costsaver
19 days ago
Thank you very much for taking the time to share such a balanced account of your tour. It is genuinely rewarding to learn that you found the tour excellent overall, that your Travel Director's knowledge made a strong impression, and that you were very pleased with the experience as a whole.
We are sorry that the Amish dinner excursion did not meet your expectations, and we shall share your comments with our Operations Department so that they may be reviewed. We also appreciate your candid remarks regarding the hotels, and your recognition that the standard of accommodation reflects the price of the tour. We are pleased that you found the other Optional Excursions and the travel dates so agreeable.
Thank you again for your feedback, and we would warmly welcome the opportunity to host you again in the future.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.