Condor Ferries Anmeldelser

Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience — from the smooth and careful boarding to our helpful, friendly crew and clean facilities. It's great to know everything ran on time too! We really appreciate you taking the time to share your feedback and can’t wait to welcome you (and your caravan!) back onboard again soon. Kind regards Carol Customer Relations

Thanks so much for your kind words – we’re really glad to hear that your trip down to Poole was smooth and that our team made a good impression. It’s always great to know the journey felt quick and easy! We really appreciate you taking the time to share your experience and highlight the issue with maritime roaming charges. You're absolutely right – this can be an unexpected and frustrating surprise, especially when travelling with family and using devices to keep everyone entertained. While the satellite service is indeed independent of Brittany Ferries and is mentioned in our onboard announcements, your network provider should provide prior notice of the available service. We always recommend switching phones or tablets to flight mode once onboard, or manually turning off roaming, just to avoid any surprises. Thanks again for your thoughtful feedback – and we do hope to welcome you onboard again soon. Kind regards Carol Customer Relations

Thank you so much for your lovely feedback! We're really pleased to hear you enjoyed the great customer service, found our staff friendly, and that you and your pet were comfortable in your cabin — that's exactly what we aim for. We appreciate your honesty about the food and drink prices too. We'll be sure to pass that on to the relevant team, as we're always looking at ways to improve the overall experience and offer good value for money. We hope to welcome you (and your furry friend!) back on board again soon. Kind regards Carol Customer Relations

Thank you so much for your lovely comments! We’re thrilled to hear that everything ran smoothly and on time, and that our team – from check-in to disembarkation – made your journey a pleasant one. It’s also great to know you found the ship clean and enjoyed the seating options, and we’re especially happy to hear you appreciated the captain’s clear and friendly updates. We do understand that Costa Coffee is missed by some of our regular travellers – it’s a sentiment we’ve heard before, and we’ll be sure to pass your feedback along. We really appreciate you taking the time to share your experience and hope to welcome you back on board again very soon! Warm regards Carol Customer Relations

Thank you so much for your kind words! We're thrilled to hear that you and your husband had a pleasant journey and felt well looked after. We'll be sure to pass your lovely feedback on to the team — it means a lot to them. We look forward to welcoming you both on board again soon! Kind regards Carol Customer Relations

Thanks for your feedback! We're glad to hear you found the service fast and functional. We’re sorry the onboard and boarding facilities didn’t quite meet your expectations — we know how important comfort is, especially during long waits. Your comments have been noted and will help us continue to improve. We hope to welcome you again soon with a better experience all around. Kind regards Carol Customer Relations

Great to hear everything went smoothly — especially the crossing! Thanks for sharing your experience, and we hope to see you on board again soon! Kind regards Carol Customer Relations

Thanks for your feedback! We're really glad to hear you had a smooth check-in and enjoyed the sailing, ship, and seating. We appreciate your comments about bike shelter and parking — it's helpful, and we’ll make sure it’s passed on to the team. Hope to welcome you aboard again soon! Kind regards Carol Customer Relations

Thanks for the kind words! We appreciate you taking the time to share your experience. Kind regards Carol Customer Relations

Thanks for your feedback! We're glad you had a great trip overall, but we're sorry to hear the duty-free shop didn’t have what you were looking for. We’ll pass this on to the team — your input helps us improve. Hope to see you onboard again soon! Kind regards Carol Customer Relations