The crossing from Guernsey to France (Saint-Malo) on the Islander plus the return journey on the same ship a week later was most enjoyable, comfortable and relaxing. The ship is clean, spacious and...
Have used the Voyager Poole to Guernsey ferry on 4 occasions, While ge
erally the trips have been enjoyable, there are 1 or 2 Caveats:
1, The Crossing Time is not 3hrs, but at least 3h 30 mins.
2 The...
Brilliant crossing to Guernsey and back from Poole
Excellent service. Staff were very polite and friendly. Car loading process was very well organised and stress free. Ferry was clean and comfortable. Departure and arrival times were on schedule. ...
On the way back we were first in the harbor waiting the hours.
Arriving in st Malo we were one of two cars last from ship.
We do not like that humor.
Btw we don't need you to explain the proces.
Carol
Condor Ferries
1 month ago
Thank you for your feedback. We're glad to hear you had good crossings overall, though we're sorry to learn about the delay and disembarkation experience in St Malo. We understand how frustrating that can be and appreciate you sharing your honest thoughts. Your comments have been noted and will be passed on to the relevant team. We hope to welcome you on board again under better circumstances.
Kind regards
Carol
Customer Relations
Pålidelig kunde
1 month ago
Thank you for your message without the standard explanation.
I appreciate it very much.
I hope for a more focused solution in the future.
kind regards
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.