The web site is very user friendly. I received email confirmation of my order and was notified when it had been despatched. The courier company EVRI sent me separate details so I could track...
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Divyashree
Chums
1 month ago
Thanks for sharing your rating with us. Thank you for your custom.
Produktanmeldelser
Divyashree
Chums
1 month ago
We are delighted to hear that you are happy with your item. We look forward to you shopping with Chums again soon.
I appreciated the fact that the goods I ordered were not crammed into a too-small bag. It was easy to repack for returns. I also liked a returns label being provided, so no need to print one off.
Anirudh
Chums
1 month ago
We are grateful that you took the time out to leave us this positive review.
Produktanmeldelser
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that the trainers did not meet your expectations for width.
I understand that you were hoping the men's extra wide fitting would be comparable to an extra extra wide fitting in women's footwear, and it is disappointing that this was not the case. Finding comfortable footwear can be particularly challenging when a wider fit is required, so I appreciate your frustration.
Your suggestion regarding the availability of ultra-wide trainers is valuable, and I can understand why you were surprised that this option was not available. Your comments will be shared with the relevant team for consideration as we review our product range and sizing options.
Product not received sent to wrong address. Several phone calls did not help hoped it would be returned and I would get refund but have given up
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you did not receive your order.
As the address details on your account had not been updated, the parcel was sent to the address we had on record. However, I appreciate that this was frustrating, especially as you made several phone calls in an attempt to resolve the issue and were hoping the item would be returned and refunded.
Your comments have been noted and will be shared with the relevant team. Thank you for taking the time to let us know about your experience.
Over time Chums service has deteriorated and I've had trouble with other purchases leaving doubting I will buy from **** again.
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you were disappointed with the quality of the trousers.
I am also concerned to learn that you feel our service has deteriorated over time and that you have experienced issues with previous purchases. I understand how repeated problems can affect your confidence in shopping with us and leave you questioning whether to buy from us again.
Your comments regarding both the product quality and your overall experience as a customer will be shared with the relevant teams for review. We appreciate you taking the time to let us know about your concerns.
Produktanmeldelser
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that you were disappointed with the Pegasus Cotton Rugby Trousers.
I understand your frustration, particularly as you had previously purchased the Pegasus Easy Pull On Cotton Trousers with the same product code and were very happy with them. It is disappointing that, despite appearing to be the same product, you found the newer trousers to be very different in quality and prone to creasing after only a short period of wear.
Your comments regarding the difference between the two products and the excessive creasing have been noted and will be shared with the relevant team for review. We appreciate you taking the time to bring this to our attention and are sorry that the trousers did not meet your expectations.
Thanks for sharing your rating with us. Thank you for your custom.
Produktanmeldelser
Helen
Chums
1 month ago
Thank you for your feedback. I am sorry to hear that the Extra Wide H Fit Touch Fasten Slippers with Outdoor Sole did not meet your expectations.
I understand your disappointment that, despite being advertised as extra wide, you found them to be narrower than other brands you have tried. Finding footwear that provides the right level of width and comfort is important, and it is disappointing when the fit does not match expectations.
Your comments regarding the width fitting will be shared with the relevant team for review. Thank you for taking the time to let us know about your experience.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.