Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Chums Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

Bekræftet af Feefo

14 hours ago

Chinos

Response to order was quick,sent well packaged.

Produktanmeldelser

Købsdato: 02/06/2026

0

MW

Mrs Alison Watt

Bekræftet af Feefo

GBR

14 hours ago

Hvad Mrs Alison Watt sagde om Chums:

The items arrived very quickly and also the refund so couldn’t fault that.

Produktanmeldelser

Helen

Chums

9 hours ago

Thank you for your feedback. We're sorry to hear that the shoes were not suitable for your husband. We understand that your husband normally requires wide-fitting footwear, but on this occasion the shoes were not wide enough, which affected both the fit and comfort. We also appreciate your comments that the zip could not be fully closed due to the fit around the foot, making the shoes unsuitable to wear. Your feedback regarding the width fitting and design of the shoes has been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your comments, and we apologise that the product did not meet your expectations on this occasion.

Købsdato: 04/06/2026

0

MF

Mr Michael Foster

Bekræftet af Feefo

GBR

14 hours ago

Hvad Mr Michael Foster sagde om Chums:

Good quality item

Great service and fast delivery always good quality products from chums definitely recommend

Produktanmeldelser

Købsdato: 04/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

15 hours ago

Excellent service, fast delivery, Thanks

Produktanmeldelser

Købsdato: 03/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

23 hours ago

Thank you Chums!

Would have liked a bit more choice but satisfied with purchase.

Produktanmeldelser

Købsdato: 03/06/2026

0

MD

Mr Chris Dobson

Bekræftet af Feefo

GBR

1 day ago

Hvad Mr Chris Dobson sagde om Chums:

Good service easy to use & place an order

Produktanmeldelser

Helen

Chums

10 hours ago

Thank you for your feedback. We're sorry to hear that the bra was not suitable for your wife's needs. We understand that she was looking for a style with wider straps and that this product did not meet her expectations. Finding the right level of comfort and support is important, and we're disappointed that the item was not the right choice on this occasion. Your comments have been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your feedback, and we apologise that the product was not suitable for your requirements.

Købsdato: 08/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Excellent buy.

Everything was very satisfactory. Thank you. I would definitely use Chums again.

Produktanmeldelser

Købsdato: 08/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Pull on cargo trousers

Easy to order and quick delivery

Produktanmeldelser

Købsdato: 02/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

1 day ago

Don't bother, terrible service

Terrible

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Produktanmeldelser

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Helen

Chums

10 hours ago

Thank you for your feedback. We're very sorry to hear about your experience. We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum. We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide. Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review. We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.

Købsdato: 08/06/2026

0

Pålidelig kunde

Bekræftet af Feefo

1 day ago

I have pointed out that I am pleased with my purchase from you

I have warn them and am weii pleased .Thankyou.

Købsdato: 06/06/2026

0

Chums Anmeldelser

Pegasus Chino ShortFlere anmeldelser af dette produkt (337)Se produktwebstedetExcellent shorts, good price

Pegasus Cotton Chino TrouserFlere anmeldelser af dette produkt (946)Se produktwebstedetVery comfortable trousers a staple for anyone.

Dr Keller Wide G Fit Trainer With Side ZipFlere anmeldelser af dette produkt (8)Se produktwebstedetMy husband wears wide fitting shoes/ trainers but on this occasion they weren’t wide enough and zip wouldn’t pull up to close.

Stain and Water Resistant High Rise TrousersFlere anmeldelser af dette produkt (278)Se produktwebstedetNice trousers comfy and good fit they do crease a lot after washing tho

Wide EE Fit Two Tone ShoeFlere anmeldelser af dette produkt (9)Se produktwebstedetBought for someone else who is very pleased with the fit.

Pegasus Cotton Rugby TrouserFlere anmeldelser af dette produkt (2,105)Se produktwebstedetComfortable fit and smart looking. Good to find something my size which meets those needs and reasonable value for money.

Cotton Lace Front Fastening Magic BraFlere anmeldelser af dette produkt (1,240)Se produktwebstedetNot what my wife was looking for as she wanted wider straps.

Plain Lined Voile CurtainsFlere anmeldelser af dette produkt (5)Se produktwebstedetThese curtains are really good for keeping the sun out in my conservatory when it is very hot. They look great as well. I am very pleased with them.

Twin Touch Fasten Sandal GrenadaFlere anmeldelser af dette produkt (136)Se produktwebstedetThese sandals are very comfortable and look great as well at an excellent price. I would recommend them as a great purchase.

Pegasus Easy Pull On Leisure Trouser With Cargo PocketsFlere anmeldelser af dette produkt (231)Se produktwebstedetNice quality cargo pull on trousers, not expensive either.

All In One Duvet 4.5 TogFlere anmeldelser af dette produkt (112)Se produktwebstedetThe colour in the photo on website and described as Mint Green - the colour that arrived was a sludgy grey. Customer service very disinterested just said return it, no "we're sorry" - wrong item was...Læs flere

Microfibre Pillowcase PairFlere anmeldelser af dette produkt (55)Se produktwebstedetAwful, colour is not mint green, more like sludgy grey. Customer service not interested.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?