The items arrived very quickly and also the refund so couldn’t fault that.
Produktanmeldelser
Helen
Chums
9 hours ago
Thank you for your feedback. We're sorry to hear that the shoes were not suitable for your husband.
We understand that your husband normally requires wide-fitting footwear, but on this occasion the shoes were not wide enough, which affected both the fit and comfort. We also appreciate your comments that the zip could not be fully closed due to the fit around the foot, making the shoes unsuitable to wear.
Your feedback regarding the width fitting and design of the shoes has been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your comments, and we apologise that the product did not meet your expectations on this occasion.
Would have liked a bit more choice but satisfied with purchase.
Produktanmeldelser
Købsdato: 03/06/2026
0
Del
MD
Mr Chris Dobson
Bekræftet af Feefo
GBR
1 day ago
Hvad Mr Chris Dobson sagde om Chums:
Good service easy to use & place an order
Produktanmeldelser
Helen
Chums
10 hours ago
Thank you for your feedback. We're sorry to hear that the bra was not suitable for your wife's needs.
We understand that she was looking for a style with wider straps and that this product did not meet her expectations. Finding the right level of comfort and support is important, and we're disappointed that the item was not the right choice on this occasion.
Your comments have been noted and will be shared with the relevant team for review. Thank you for taking the time to provide your feedback, and we apologise that the product was not suitable for your requirements.
Thank you for your feedback. We're very sorry to hear about your experience.
We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum.
We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide.
Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review.
We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.
Produktanmeldelser
Helen
Chums
10 hours ago
Thank you for your feedback. We're very sorry to hear about your experience.
We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum.
We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide.
Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review.
We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.
Helen
Chums
10 hours ago
Thank you for your feedback. We're very sorry to hear about your experience.
We understand your disappointment that the duvet you received did not match the colour shown on our website. A product described and pictured as Mint Green arriving in what you felt was a grey shade is understandably frustrating, particularly as it was intended as a birthday gift for your mum.
We're also sorry to learn that you were dissatisfied with the response from our Customer Services team. We appreciate your comments that you felt your concerns were not acknowledged appropriately and that you were simply advised to return the item without an apology or explanation. This is not the standard of service we aim to provide.
Your feedback regarding both the product description and the customer service you received has been noted and will be shared with the relevant teams for review.
We apologise for the disappointment and inconvenience caused, and thank you for taking the time to bring these concerns to our attention.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.