Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Chums

Viser alle 138,305 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Mixed, 1 of 3 items suitable but 2 not. Sent one for exchange and one for return but was refunded for both.

Sohith

Chums

2 months ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Karen

Chums

2 months ago

Thanks for your feedback. We are sorry for the confusion and inconvenience caused. We can confirm that we received your return after the original item was found to be too small. However, rather than processing an exchange for the larger size requested, a refund was issued to your original payment method in error. Please accept our sincere apologies for this mistake. We appreciate your understanding and sincerely apologise again for any disappointment or inconvenience this has caused.

Købsdato: 20/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Wrong show received

My original order arrived in good time, however the show that was received was not the one that was ordered, so I had to faff about returning them for a refund. The outer box had the correct product...

Læs flere

Karen

Chums

2 months ago

Thanks for your feedback. I'm very sorry to hear the incorrect item was received. I will address your comments with our quality assurance and buying teams. I can assure you this is not our usual standard of service, please accept my apologies for any inconvenience caused, and we do hope you continue to shop with us.

Produktanmeldelser

Købsdato: 21/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Lovely light weight jacket

Excellent service , quick delivery

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Købsdato: 21/07/2026

Mr Edward Price

Bekræftet af Feefo

2 months ago

Hvad Mr Edward Price sagde om Chums:

Dissatisfied customer

I thought your service was atrocious . You don’t answer emails & you don’t refund when the item is returned. Still waiting for a refund

Karen

Chums

2 months ago

Thanks for your feedback. I'm very sorry to hear you're unhappy with the service received. We have contacted you directly via email with more information regarding this review. Hopefully, this will rectify any issues raised here and we look forward to hearing from you.

Produktanmeldelser

Købsdato: 21/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Good and bad

Poor she just put the item on door step didn't ring bell when I went out before for she drove away and said she didn't think anyone was at home what if I had been on holiday the item could be on my...

Læs flere

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Købsdato: 21/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Slipper

Always efficient and deliver as promised

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Købsdato: 21/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Cropped mens trousers

Satisfactory

Sohith

Chums

2 months ago

Thanks so much for sharing your experience with us. At Chums we appreciate your feedback.

Produktanmeldelser

Købsdato: 21/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Did the job

Sohith

Chums

2 months ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Købsdato: 16/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

Great product

Great product. Efficient service from Chums.

Sohith

Chums

2 months ago

Thank you for shopping with Chums, we really appreciate your positive feedback.

Produktanmeldelser

Købsdato: 20/07/2026

Pålidelig kunde

Bekræftet af Feefo

2 months ago

product good, courier very poor

Karen

Chums

2 months ago

Thanks for your feedback. I am pleased to hear that you are happy with the items you received. However, I am sorry to learn that you were not completely satisfied with the delivery experience. Having reviewed the tracking information, it appears that the parcel may initially have been delivered to a neighbour. However, as this has not been confirmed, we are unable to establish exactly what occurred during the delivery process. I appreciate how frustrating this uncertainty can be and I will ensure your feedback regarding the courier is noted. Customer feedback is important to us and helps highlight areas where improvements may be needed. Thank you for bringing this to our attention and please accept our apologies for any inconvenience caused. If you need any further help please contact us.

Produktanmeldelser

Købsdato: 20/07/2026

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Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Chums Anmeldelser

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Pegasus Mesh Slip On Wide Fit TrainerFlere anmeldelser af dette produktSe produktwebstedetReturned, not suitable for my father.

Pegasus Stretch Chino Trouser with FREE BeltFlere anmeldelser af dette produktSe produktwebstedetToo small sent back for larger size but was just given a refund instead with no explanation. Presume they did have any in stock?

DB Harris Touch Fasten Extra Wide Ee-4E Canvas ShoesFlere anmeldelser af dette produktSe produktwebstedetComfy show with the benefit of 2 straps to secure fitting

Blouson Jacket With PipingFlere anmeldelser af dette produktSe produktwebstedetLovely light weight jacket, can dress it up with jeans, or dress .

Pegasus Mesh Slip On Wide Fit TrainerFlere anmeldelser af dette produktSe produktwebstedetHow dare you ask for a review . The shoes were return to you from Evri . We are still waiting for a refund . I have sent 8 emails to you & still no refund

Champion Shortie PyjamasFlere anmeldelser af dette produktSe produktwebstedetExcellent for this weather we are having

Dr Keller E Fit Embroidered SlipperFlere anmeldelser af dette produktSe produktwebstedetGreat fit, comfortable and a good price

Cotton Rugby Crop TrouserFlere anmeldelser af dette produktSe produktwebstedetSize not accurate and very prone to shrinkage. Other than that OK

Cloudsit CushionFlere anmeldelser af dette produktSe produktwebstedetGreat product. Efficient service from Chums.

Pegasus Fleece Lined Formal Trouser With Stretch WaistFlere anmeldelser af dette produktSe produktwebstedetProducts are good, but won't be dealing with you again due to poor delivery service by evri

Pegasus Hidden Stretch Waist Jean With FREE BeltFlere anmeldelser af dette produktSe produktwebstedet

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?